The AIHW Difference

The AIHW’s APS employee census results attest to our positive and supportive workplace culture. We are an inclusive, flexible, and productive workplace where people are treated with respect and courtesy, and diverse and unique attributes are recognised and valued. Our results also show that we achieved top ten rankings in staff engagement, communication, and wellbeing scales out of 104 APS agencies.

We offer a range of benefits including:

• access to flexible working arrangements to support your work/life balance
• consideration for requests to work on country and attend cultural obligations
• attractive remuneration packages including generous superannuation and leave provisions
• challenging and fulfilling work where you can use your skills and expertise
• opportunities for professional development including study assistance
• cultural, ceremonial and NAIDOC leave for First Nations employees
• access to staff groups including, First Nations Staff Network, PRIDE Network, CALD Network and Diversability Network.

We are committed to creating genuine opportunities for all First Nations people and we welcome applications from those with disability, those who identify as LGBTIQA+, neurodiverse people, and people from other diverse cultural and linguistic backgrounds.

We strive to provide a culturally safe and inclusive recruitment experience, including ensuring that at least one panel member is a First Nations person. We also welcome any requests for other preferences or requirements you may have.

The AIHW has offices in Canberra and Sydney and offers remote work opportunities for many roles.

For more information, visit the Benefits of working for the AIHW page of our website

Position Summary

The AIHW has several opportunities available and is seeking motivated and enthusiastic Administration
Support Officers to join our team.

The successful candidates will have a thorough induction and be continually supported to develop and learn
through formal training and on the job learning.

We have various roles available across data, projects and corporate functions.

Administration Support Officers will perform duties including:

• providing administrative and professional support
• drafting and coordinating input for papers, emails, reports, and resource materials
• coordinating meetings, taking minutes, and managing team correspondence
• triaging and responding to emails and phone calls
• assisting with research, reporting and survey tasks
• contributing to projects and business improvement
• processing data entry and using data and corporate systems
• assisting in the collection and basic analysis of health and welfare data
• maintaining appropriate records.

Experience with using Microsoft Office applications, including Outlook, Excel and SharePoint, and other
systems will also be highly regarded.

How to Apply

Please submit your application online via the AIHW e-Recruit system. When applying online for the first time, you will need to register and provide a valid email address. Your application must include:

1. Share Your Journey: In under 750 words tell us about your story—your background and experiences. We’re interested in how your journey connects with this role and the work we do.
2. Your current CV and the names of two referees.

Following consideration of applications, the selection panel will invite candidates progressing to the next stage for a conversation which is intended to be less structured than an interview and more of a yarn about you and your interest in the role.