Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

Are you an experienced leader with a passion for forecasting and financial sustainability? We have an exciting opportunity to join the NDIA’s Analytics, Data & Actuarial Division.

The Scheme Forecasting and Effectiveness Branch is split into two sections, Scheme Forecasting and Scheme Effectiveness. Scheme Effectiveness plays a key role in measuring outcomes and informs the development of the Agency’s Future Outcomes Framework. It evaluates the effectiveness of the Scheme’s support by analysing quantitative and qualitative relationship between payments and outcomes.

Where you can add value

In this leadership role, you will have expert and influential communication skills to engage with a range of diverse stakeholders.

Responsibilities of the role include but are not limited to:

• Providing strategic research and analytical advice for management and NDIA stakeholders, including insights and recommendations aligned with the Agency’s corporate priorities.
• Overseeing and managing projects including reporting for internal and public stakeholders, literature reviews and research evaluations, data management, and other analysis, establishing and applying quality assurance and governance processes, setting priorities and working within timeframes.
• Applying strong problem-solving skills for real world problems, designing solutions that address business issues including interpretations of the NDIS legislation and evaluation of policy decisions.
• Communicating outcomes of work undertaken, tailoring appropriate and suitable delivery verbally and in writing, presenting results in an accessible form.
• Engaging with stakeholders across the Agency, other government Agencies, disability organisations and researchers, people with disability, their families and carers on a range of issues and projects.

Enough about us, let’s talk about you

You will possess strong leadership skills, have a passion for coaching and developing team members as well as managing team projects. You will have excellent reporting, analysis and data management skills and enjoy deep diving into collected information.
Our ideal applicant will have experience managing the production and public release of reports prepared by their team.

In addition to the above qualities, we are also looking for candidates who can translate the analysis of outcomes, satisfaction and sentiment data into information and reports that are understandable to a wide audience. This may include helping to disseminate results publicly, so that successes and areas for improvement can both be acknowledged.

Our ideal candidates will have relevant academic qualifications that may include tertiary qualifications in Psychology, Health Sciences, Social Sciences, Policy or another relevant tertiary
equivalent qualifications.

If you have strong analytical and critical thinking skills and are a strong communicator, we encourage you to apply.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we are based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Richmond - VIC, Surry Hills - NSW or Deakin - ACT, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close at 11:30PM (AEST) on Wednesday 4 June 2025.

If you have any questions, please contact Monica Onley on 02 8202 0735 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact Hoban on 1300 550 388 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.