Our Home: Our Groundwater Lodge community is set in the heart of our well-preserved colonial architectural town of Maryborough, just a short stepping stone from QLD’s pristine beaches and beautiful Hervey Bay. Our 60 bed home is divided into smaller households that mirror the look and rhythm of home with vast communal areas where our residents can enjoy their own homestyle lounge, dining and kitchen areas with a private backyard for their established gardens and veggie patches.

What’s in it for you?

• Competitive Compensation: Enjoy a hourly rate of $25.61 to $27.66 + Penalties & Super
• Not for Profit Salary Packaging: Options of up to $15,900 Tax-Free + Meals & Entertainment – https://nationalsalarypackaging.com.au/
• Care Friends: Refer friends, earn points, and turn them into cash. It’s our way of saying thank you for bringing great people on board!
• Retail Benefits: Enjoy online + in store discounts with Blue Light Card Australia https://www.bluelightcard.com.au/
• Employee Support: An Employee Assistance Program (EAP) for you and your immediate family. With 24/7 access to a range of benefits
• Career Development: Nurture your professional growth through Onsite & Online professional development programs, providing pathways for advancement within our organisation
• Award-Winning Culture: Be part of a team that values excellence and is recognized for its award-winning culture programs

The Role: Our Support Service Workers provide all hospitality aspects of our Aged Care home such as catering, cleaning and laundry services. You will build strong relationships with our residents, families and Care Staff contributing the optimisation of resident choice and essentially creating a strong sense of home in accordance with our values supporting our residents quality of life.

What you will do:

• Preparation and presentation of dietary services, including meals and drinks
• Assisting the chef with meal preparation, cleaning and general kitchen duties
• Distribution of meals to residents & dining room services
• All aspects of cleaning throughout the resident rooms and facility
• Completing required documentation and reporting
• Ensure handwashing supplies are available and replenished
• Contribute to an effective laundry service including item checking & labelling

What you will bring:

• Currently hold an NDIS Worker Clearance (or willing to obtain) – MANDATORY
• https://www.workerscreening.qld.gov.au/
• Valid Working rights in Australia - MANDATORY
• Hospitality or Customer Service experience in a fast-paced environment
• Excellent verbal and written communication and interpersonal skills
• Compassion and Empathy
• An understanding of resident rights, Aged Care Accreditation Standards and Outcomes (highly regarded but not essential)

PresCare: At PresCare, our mission is to provide the highest quality residential aged care in environments that embody the essence of home. You will experience charm, history, and the warmth of Maryborough—it’s more than a place; it’s an invitation to create your own remarkable story!

Interested? We would love to hear from you! Click Apply now and include your resume and cover letter, demonstrating your suitability against the above selection criteria. Please note that only shortlisted applicants will be contacted and we reserve the right to close this advert once a suitable applicant has accepted a letter of offer.