ICT Category Procurement Officer

Clerk Grade: 7/8, base salary of $110,266 - $122,058 plus superannuation and leave loading
Employment Type: Ongoing, Full-time opportunity
Location: Hybrid role with 2-3 days per week in office (Sydney CBD - McKell)
This role sits within the GSS Division in the ICT team

About the team
The Department of Customer Service (DCS) is a shared corporate services provider, regulator and central agency of government. This role is an exciting opportunity to work within the Commercial, Risk and Performance branch of the ICT Directorate involved in the procurement of ICT goods and services consumed by DCS and other government agencies to support their day-to-day operations.

Your day-to-day

• Undertake business needs assessment, supply market analysis and commercial risk assessments to inform procurement planning and sourcing decisions
• Develop, co-ordinate and lead sourcing activities to establish supply arrangements that meet business needs
• Develop and support contract management plans, negotiate changes and modifications, supplier performance management and compliance requirements
• Partner with staff from across the organisation providing high level advice and guidance to build expertise in procurement, provide governance and improve procurement practice and outcomes

To be successful in this role you will demonstrate:

• Can think outside the box to solve complex problems.
• A tenacious influencer with strong negotiation skills.
• 2+ years' experience focusing on technology procurement, commercial negotiation and end to end sourcing.
• A subject matter expert for understanding technologies and ICT trends
• Thrives when running large tender processes.
• Demonstrated working experience with NSW Government procurement policies and practice.

Salary Grade 7/8, with the base salary for this role starting at $110,266 base plus superannuation

For enquiries relating to recruitment please contact Katerina Xenos via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 28th May 2025 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit:

Information on some of the different types of disabilities
Information on adjustments available for the recruitment process