The Venue

Are you a highly skilled and experienced waiter/waitress looking for a new opportunity in the food and beverage industry?

Matteo Downtown is your vibrant Italian Restaurant, located in the heart of Sydney CBD. We are currently seeking an experienced waiter/waitress who is passionate about delivering top-notch service to our valued guests.

The Groups

Matteo Sydney Group is an expanding boutique hospitality group dedicated to bringing true Italian culture to Sydney. We offer competitive salaries and a great working environment that prioritises the work-life balance of our staff. We offer rotating rosters, tips, employee discounts and a positive team culture!

Responsibilities:

Greet and seat guests with a warm and friendly attitude, ensuring a positive first impression.

Provide detailed knowledge of the menu, including ingredients, preparation methods, and any specials or promotions.

Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly.

Serve food and beverages promptly and efficiently, ensuring high quality and presentation standards are met.

Anticipate guest needs and proactively address any concerns or special requests.

Assist with the setup and breakdown of tables and dining areas.

Maintain cleanliness and organization in workstations and dining areas.

Handle guest payments accurately and efficiently, including processing credit card transactions and issuing receipts.

Collaborate with team members to ensure a smooth and seamless dining experience for guests.

Requirements:

Proven experience as a waiter/waitress in a fast-paced, high-volume restaurant.

Exceptional knowledge of food and beverage menus, including wine pairings and cocktail recommendations.

Excellent communication and interpersonal skills with the ability to build rapport with guests.

Strong multitasking and time management abilities, with a keen attention to detail.

Ability to remain calm and professional in high-pressure situations.

A positive, team-oriented attitude with a willingness to go the extra mile.

Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

Competitive salary based on experience and performance.

Opportunities for career growth and advancement within our company.

Comprehensive training programs to enhance your skills and knowledge.

A dynamic and supportive work environment with a focus on teamwork.

Employee discounts on food and beverages.

We appreciate all applications, but only those selected for an interview will be contacted.