Wongaburra Society is a not-for-profit, non-denominational organisation that provides high quality home care and residential care services to the community of Beaudesert. Established in 1970 we pride ourselves on our ties to the local community including the use local services wherever possible.

We extend this sense of community into the quality of care we provide to our clients and ensure we recruit staff with strong personal values and a motivation to enhance the lives of those we provide care to.

We are looking for a full time Scheduler to join our Home Care Team, working 6.30am – 2.30pm Monday to Friday. Your role will be quite diverse as you will also be responsible for providing support to our admin team around billing, fleet management, payroll, data entry, and meeting agendas and minutes. You may also be required on occasion to help out with direct support when required to ensure all the needs are met for our clients.

As a Scheduler you will be connecting our home care clients to our support workers, enabling them to live independently in their home through the delivery of a range of support services at a time that best suits their needs. You will use our Scheduling software to ensure all parties are aware of when care is to be provided.

To be successful in this role you will ideally possess prior experience in Scheduling (preferably within the Home Care industry) along with well-developed communication skills and a high level of attention to detail. You will be able to operate flexibly with limited supervision and be able to respond to issues in a timely manner to ensure the delivery of home care services.

A key element of our selection process is our focus on assessing your attitude, motivation, and problem-solving ability, combined with your ability to work well with others.

Below is a sample of the skills and abilities we will be looking for:

Highly developed verbal, telephone and written communication skills

Excellent time management skills and the flexibility to respond to client service requests

Strong problem-solving skills and ability to effectively prioritise a range of tasks

Initiative, proactive attitude, with the ability to multitask between phones, emails & scheduling

Demonstrated ability to undertake detailed work & maintain information systems with a high degree of accuracy

Benefits

Work locally - avoid a lengthy commute!

Salary packaging where you can access $15,900 of your salary tax-free

Rewarding position providing quality of life services for people living in their own home

Work within a supportive team of dedicated professionals

This is a rewarding role that offers all the benefits of being part of the Wongaburra team!