"Life's more fun when you play ." – Bluey

About Us:
At Firefly HR, we redefine what it means to find exceptional talent in the education and care profession. We work exclusively with a select group of exceptional clients and candidates, ensuring that only the best are connected with the highest quality opportunities - like this one:

The Role:
Service Manager | OSHC | $101K Package | Lower North Shore

The Quick Details:

This isn’t just another Coordinator role.
If you’re ready to lead without being left to do it all alone, this is your opportunity. Join a well resourced, not-for-profit Outside School Hours Care (OSHC) as a Service Manager in a shared leadership model.
You’ll bring your strengths in compliance, systems, and reporting to complement an experienced leader focused on programming and relationships.
This is what supported leadership looks like.

About the Role:
This is a full-time leadership role with purpose and support. You’ll take charge of the operational side of a high-capacity, not-for-profit OSHC service, working closely alongside the team and leads on programming and relationships. You’ll complement each other’s strengths and ensure the service thrives from both sides - quality care and seamless systems.

• Block shifts = real work-life balance
• Join a values-led NFP embedded in its school community
• Oversee daily ops, staffing, reporting, and quality assurance but share leadership of the service as a whole, so not solely in charge giving you space to grow in the role itself
• Bring structure, clarity & proactive leadership to the team
• Create smooth systems and help drive long term service success
• Supportive setup with freedom to grow and make your mark
• The current team is collaborative and child-focused.
• Educational Leader responsibility included – mentoring focused though, and not program writing

The Perks

• Package of over $101,000 (up to $45 per hour or approx $88K + super)
• Lots of great perks, like additional super (we are talking 14%, that's an additional $2K extra to your super per year)!
• Salary packaging = more money in your pocket & less on tax
• Be recognised for the work you put in – additional leave? Wellbeing days, birthday leave? Yes please!
• Team support + realistic expectations
• Located in a welcoming school based environment

About the Service:

• Service caters to around 200 children.
• Large, well resourced service on school grounds.
• Facilities include own office + shared use of school/hall, however spans across several key school facilities giving room for children to have their space and create more meaningful program experiences.
• Strong community connections + structured leadership
• It’s a dynamic environment with the support of a not-for-profit provider committed to doing good well.
• You'll step into a service ready for leadership that balances quality, structure, and people-first thinking.

About You:

• Comfortable with service leadership, perhaps looking for a more supportive service / organisation, or ready to step up from an Assistant level to move forward in your career.
• Confident navigating systems, such as for CCMS (Xplor knowledge is a bonus).
• Strong in compliance knowledge, admin capabilities and team coordination.
• Collaborative, solutions-focused, and supportive.
• Certificate III or higher in Children’s Services, or willingness to obtain.
• Accredited First Aid and Child Protection.

Child Safeguarding:

Looking for an individual that will understand, adhere to, and promote The National Principles for Child Safe Organisations (the Child Safe Standards). In your position, you will help to take action to promote child wellbeing and prevent harm to children and young people.

Child safeguarding methods for this position, include, but are not limited to:

• A NSW Working With Children Check (WWCC) or willingness to obtain.
• Thorough screening.
• Reference checks.
• A national criminal history check.

What now?
Please apply through the link.
Do not hesitate to inquire on [email protected] for any further questions on the role.

Tips on Applying:
Feel free to get creative - we love to see passion in applications! Perhaps include:

• How will you stand out?
• Why do you want this role?
• What inspires you?

Firefly HR – Made by Educators, for Educators
We find the leaders who create the environments children and young people thrive in.