Position Available: Dental Receptionist/Assistant in Specialist Practice (Part-time – 3 to 4 days per week - negotiable)

We are seeking an experienced and motivated Dental Receptionist/Assistant to join our growing specialist dental practice. This is a dual-role position requiring a well-organised and adaptable individual who thrives in a fast-paced environment and is committed to delivering a high standard of patient care and service.

We are ideally seeking a candidate available for 3 to 4 days per week; however, we are open to offering fewer days split between multiple suitable applicants, depending on experience, availability, and fit with the practice. If you meet the criteria and are available for fewer days, we still encourage you to apply.

Key Responsibilities:

Greet and manage patients in a warm, courteous, and professional manner

Schedule appointments and manage bookings using dental practice management software

Handle incoming calls, emails, and general patient enquiries

Maintain patient records accurately and confidentially

Assist chairside during dental procedures as required

Prepare and sterilise instruments and maintain infection control protocols

Ensure clinical and reception areas are kept clean, organised, and well-stocked

Process payments, health fund claims, and manage billing

Liaise with laboratories, suppliers, and other external service providers

General cleaning/practice upkeep duties

Essential Requirements:

Minimum 1–2 years’ experience in a dental reception and/or assisting role

Basic computer literacy, including proficiency in Microsoft Outlook and Microsoft Word

Ability to multi-task and perform under pressure in a fast-paced environment

Excellent communication skills and a strong patient focus

High level of attention to detail and organisational skills

Professional presentation and a positive, team-oriented attitude

Desirable:

Certificate III and/or Certificate IV in Dental Assisting

Experience with dental software D4Web

Knowledge of HICAPS and Medicare claiming procedures

This is a great opportunity for someone looking to expand their skills in specialist dentistry, including prosthodontics and orthodontics (and potentially other specialties in the future!). As a privately owned, non-corporate practice, we offer a supportive environment focused on quality care and professional development.

To apply, please submit your resume and a brief cover letter outlining your relevant experience and qualifications. Only shortlisted candidates will be contacted.