Company description:

Department of Communities and Justice

Job description:

Learning and Development Specialist

• Location: 8/56 Station St E, Parramatta NSW 2150
• Employment type: Ongoing and temporary roles available
• Grade: Clerk Grade7/8
• Salary: $110,266 - $122,058 pa plus employer contribution to superannuation and annual leave loading

Your role

This is a fantastic opportunity for a Learning and Development Specialist to shape capability and performance across the organisation. The role is central to driving initiatives that enhance individual and team development, support strategic goals, and foster a culture of continuous learning. If you're passionate about creating engaging, results-focused development solutions, this position offers the chance to make a real and lasting impact.

What you'll do

As part of Language Services, you will contribute to the development and implementation of learning strategies that build capability across diverse teams. You'll lead learning and capability needs analysis, and design, develop, and deliver targeted learning programs aligned with business priorities. You will also collaborate with key stakeholders to evaluate learning outcomes and continuously improve initiatives to meet evolving organisational needs.

You'll work as part of a supportive and collaborative team who value creativity and continuous improvement, in a dynamic environment that fosters open communication, shared purpose, and a strong sense of community.

What we're looking for

• Design and deliver engaging learning programs across digital, face-to-face, and on-the-job formats using adult learning principles and instructional design methods to meet business objectives and service delivery needs.
• Administer Learning Management Systems (LMS) to develop, manage, and maintain digital learning content and environments, including the creation of instructional videos and up-to-date training resources.
• Conduct learning needs analysis and skills mapping using qualitative and quantitative methods, contributing to capability frameworks and strategic workforce and learning development planning.
• Demonstrate strong communication and stakeholder skills with a commitment to high-quality service and the ability to engage diverse audiences and evaluate learning effectiveness to drive improvements.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

We do work that really matters

At Multicultural NSW you'll be helping connect and unite people to develop resilient and welcoming communities. You'll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Can you describe a time you designed and delivered a learning program that needed to engage a diverse audience across both digital and face-to-face platforms? What approach did you take and what was the outcome?
• Tell us about a situation where you identified a learning need through consultation and data analysis. How did you use this insight to develop a learning solution that aligned with organisational goals?

Applications close Thursday, 29 May 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for Multicultural NSW, please contact the hiring manager Mayanne Lafontaine at [email protected].

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Syvonne Pereira on 0402 600 846 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.