SafeWork NSW - Manager, Investigations Regional North (Inspector - State Team Coordinator - Consent Award)

Grade: State Team Coordinator (Consent Award)
Salary Range: $154,925 - $156,387 + superannuation
Duration: Ongoing
Location: Newcastle
Applications Close: Monday 26th May 2025 (9:59AM)

About the team

The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and response functions, including leading and or contributing to 1st response activities for critical WHS incidents. The Directorate also leads the investigation of WHS matters, management of the High-Risk Workplace and Repeat Offender Program and manages and coordinates SafeWork's Enforceable Undertakings function. Broadly the Directorate also leads and or contributes to building and maintaining critical partnerships and relationships with other regulators, communicates WHS regulatory outcomes and lessons learnt to industry and the community.

Ideal Candidate:

This opportunity would suit applicants who can demonstrate strong leadership and collaboration skills with a positive mindset committed to continuous improvement. Specifically, applicants will need to demonstrate:

• Experience in undertaking or managing complex WHS investigations and an ability to demonstrate knowledge and application of WHS legislation within the context of investigations.
• Experience in leading and or participating in incident response activities including SafeWork NSW After Hours Emergency Response Service.
• Experience in managing, motivating and building capability of a multi-disciplinary team within a complex, high profile and dynamic environment.
• Maximising business outcomes by developing a high performing culture through active application of performance management, coaching and mentoring of team members, and enabling behaviours aligned with corporate values
• Identifying and managing emerging business issues that may impact the business or on matters presenting reputational, social or other risks business risks, recommending and actioning mitigation strategies as required.
• Managing resources to ensure delivery of exemplar regulatory services and programs that are consistent, professional, customer centric, and evidence informed in line with organisational direction and relevant legislation, policies and procedures.

Key Attributes:

• Demonstrated strong communication and negotiation skills across all levels
• Ability to provide strong leadership, direction and support to staff to ensure consistency in operational practice and compliance with organisational and public sector policy, procedure and core values.
• Ability to work collaboratively as part of a management team and with key internal stakeholders including Legal Services.

To be successful….

In joining SafeWork NSW, you will be rewarded with a great opportunity to apply your experience with your passion for workplace health and safety. You will:

• Work a 38-hour working week, including some weekends and participate in the After-Hours Emergency Response Service
• Receive an attractive salary package along with the required tools of the trade, including a vehicle with access to private use (currently at a cost of approximately $210 per fortnight)
• Be able to access flexible working conditions within operational requirements

Essential requirements

• Ability to travel, work remotely and out of usual business hours
• Hold a NSW 'C' class drivers' licence with a satisfactory safe driving record and a requirement to maintain the safe driving record throughout employment
• Satisfactory criminal record check
• Satisfactory medical assessment capacity regarding physical and psychological impacts of the inherent duties of the role
• Undertake the 12-month New Inspector Training Program (NITP). This intensive program is delivered by our Registered Training Organisation and combines mandatory components of induction, class training, online learning, completion of set assessments and tasks, and extensive on-the-job field training with regular travel throughout NSW. For more information click here.

How to Apply

Your application should include:

• Demonstrated examples
• How you demonstrate the above attributes and role capabilities
• Your passion for this type of work and why you are interested in the role.

• A covering letter (maximum two pages) indicating the role you are applying for and what you would bring to this role, including;
• You should also include an up-to-date resume (of no more than five pages)
• A copy of your current online driving record from Service NSW
• A copy of your current demerit points from Service NSW

If you do not provide all the required documentation, your application will not be progressed.

Any questions about this role?

For enquiries relating this recruitment, please contact Tayla Gibbs at [email protected].

A talent pool may be created to fill future ongoing opportunities for a period of up to 18 months.

Salary Grade State Team Coordinator, with the base salary for this role starting at $154,925 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Tayla Gibbs via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 26th May 2025 (9:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process