About Major Venues

Like most Australians, Gold Coasters are big sports fanatics and the team at the City of Gold Coast is no different. We take pride in maintaining five (5) major sporting venues across the Gold Coast to ensure they remain immaculate, well-presented, and safe at all times.

We inherited several state-of-the art sporting venues as a legacy of the 2018 Commonwealth Games. Each venue has its own unique benefit, catering to a diverse range of user groups. Our venues have something for everyone!

About the role

We are seeking a Venue Operations Officer to help lead our team. The team are responsible for dealing with the day-to-day operations and maintenance of the venues, to ensure optimum utilisation and presentation in preparation for all sporting events. This position will be accountable for the scheduling of daily, weekly and periodical tasks across the venues. This position will provide administrative support to the Team Leader Venue Operations during periods of leave and develop a broad understanding of the business operations and maintenance requirements. This position is based predominately at Gold Coast Sports and Leisure Centre (Carrara) but the successful applicant will be required to work across all of the City's Major Sporting Venues.

You will be responsible for overseeing a diverse workforce with varying levels of experience and skill. Although your hours of duty will be worked predominately between Monday and Friday, you will be employed on an any 5 in 7 roster, which will mean you are required for occasional weekend work to assist with larger events and have the ability to work any hours of the day/night on occasions when operational needs arise.

For more information about the role including role responsibilities and mandatory requirements please view the attached position brief.

About you

You're dedicated to ensuring safe and functional facilities for our community and user groups.

You have proven experience in providing exceptional customer service.

You pride yourself on your high level of interpersonal and communication skills and the ability to work efficiently in a team environment.

Your peers would describe you as great leader, who leads by example. You have a great rapport with your supervisors and take direction well.

You are proactive and take initiative when working autonomously.

You're flexible with work hours, and understand that weekend work, early mornings and late afternoons and overnight work, are all part of the service we provide to the community.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

Access to 350+ fitness facilities through Fitness Passport for you and your family

4 free confidential counselling sessions a year for you or your immediate family

A stable working environment with job security

Free parking

A work environment committed to safety as our number 1 priority

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

Interested? Apply now

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.