For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.

Last year, we connected with 1.2 million Western Australians including:

• 340,000 people through first aid training, education and engagement,
• 362,000 people who received care close to where they live and work,
• 410,000 received trusted transport and emergency care when they needed it most.

A job to be proud of:

As a Wellbeing and Support Coordinator you will be a point of contact for our staff and volunteers who may be seeking guidance when dealing with emotional, practical and personal issues.

You will join the wellbeing and support team on a permanent, full-time basis and provide on-going mental health education and awareness, while ensuring the wellbeing and support message is communicated across the organisation. You must have the ability to maintain strict employee/volunteer confidentiality and have the eagerness to continuously learn, educate and drive cultural change. The hours of work will include some evening work, and nights away when training in remote towns.

What you’ll do:

• Deliver engaging wellbeing education and mental health literacy via training sessions and conversations to groups and individually
• Promotion of the wellbeing and support department and the programs and resources available to employees and volunteers
• Provide an approachable and accessible service to on road staff members
• Recommend and refer employees and volunteers to the right support pathway at the right time
• Continually research and utilise evidence informed best practices
• Take part in a rotating, on-call roster
• Some regional travel will be required, where you will be delivering training to volunteers and paid staff in country subcentres and depots throughout WA – up to 20 nights over a year.
• Maintain comprehensive and confidential case notes.
• Work with the team to provide psychological safety awareness and participate in psychosocial investigation processes.

What you’ll need:

• Tertiary Qualifications in Mental Health – Psychology is highly desirable
• Driver licence – essential
• Passion and ability to engage a large group of people
• Excellent facilitation and training skills
• High level of problem-solving skills
• An ability to quickly relate to people and build strong relationships
• An ability to identify key points in a conversation and act on these
• Comfort in working with a broad demographic of people, who are encountering a range of often challenging and traumatic circumstances
• Resilience and drive to deliver cultural change
• An ability to present wellbeing educational programs to both individuals and groups
• An eagerness to learn and strive for mental health best practice
• Due to the nature of the position regional travel and flexibility will be required

What’s in it for you?

The successful candidate will be offered a career defining role in an interactive and supportive working environment within a positive and professional team, along with:

• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Corporate Uniform
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Talent Sourcing on [email protected]

Applications close on Sunday 8th June 2025 at 6:00pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John. St John may begin the shortlisting process prior to the closing date.