Full Time Client Services Administrator – Accountancy Background

Are you an experienced Client Services Administrator looking for a new and exciting opportunity where you can truly be yourself, work to your full potential and feel genuinely valued?

Do you want to join a small yet strong team of quirky, supportive, and passionate professionals where you’re far more than just a number? If so – we’d love to hear from you.

About Us

MPT Group is a prestigious and well-regarded Accounting, Taxation & Business Advisory firm. We’re known not just for the quality of our work, but also for the way we do business — with personality, professionalism and a human touch.

We work in a stunning, open-plan office space, featuring high-tech computer systems, modern ergonomic furniture, and all the mod cons you’d expect from a firm that values efficiency, comfort, and style. Our team enjoys a fully stocked barista-style coffee and tea area, plus a selection of sweet and healthy snacks — available to both staff and clients at all times.

At MPT Group, we don’t just invest in cutting-edge tools and systems — we invest in people. We believe in working smarter, not harder, and providing our team with everything they need to succeed and thrive.

Our Culture

Our culture is down-to-earth, entrepreneurial, and empowering. We encourage our team to bring their whole selves to work, to contribute ideas, and to take ownership of their roles.

We serve a diverse client base and pride ourselves on creating genuine, human connections. Personality, creativity, and professionalism are all key to how we operate — and we’re looking for a Full Time Client Services Administrator who shares that ethos.

At MPT, we believe in:

Empowering individuals to use their strengths and grow their skills

Working smarter, not harder (though hard work is still respected and rewarded!)

Collaborating in a supportive, quirky, and close-knit team

Delivering service with personality, passion, and creativity

Job Description

This is a pivotal role in ensuring the smooth day-to-day administration operations of our firm. You’ll bring with you a strong background in administration, ideally within professional services (accounting and finance) along with a proactive mindset and a willingness to learn and grow within the business.

You’ll be the kind of person who is naturally organised, thrives on efficiency, and brings a “can-do” attitude to everything you do. This is a busy and rewarding position within a highly supportive environment — perfect for someone who enjoys variety, responsibility, and making a real impact.

Roles & Responsibilities:

Email management of busy administration inbox

First point of contact for all incoming calls and face to face enquiries

Full management of mail, including electronic and general mail

Welcoming clients and visitors at main desk

Organising meeting rooms for scheduled meetings

Electronic filing and scanning using Dropbox and SharePoint

Client services duties including liaising and follow up on all relevant client matters

Manage client compliance packages including digital signing packages

Assisting with client onboarding and offboarding using Xero Practice Manager

ATO Portal Management - Extraction of reports, client data base maintenance and registrations

General Housekeeping duties of common areas

Supporting the Office Manager with day-to-day office and practice matters and projects

Support team culture and assist with arranging events

Provide additional administrative support to the team as and when requested

Qualifications & Experience:

2+ years of office administration and team support experience in an accounting firm

Strong communication skills, both verbal and written

Exceptional attention to detail

Ability to multitask, prioritise and work under pressure

Excellent organisational and time management skills

Excellent skills using Microsoft 365 Office

Experience with Xero, ATO Portal and ASIC Portal is desirable

Experience in Corporate Secretarial Affairs would be considered an asset

What We Offer

Competitive Salary and Employee Benefits

Relaxed, friendly and driven working environment

Supportive and collaborative team

Architectural designed modern and welcoming office

Team morale building perks, including monthly lunches and elaborate events for EOFY and Christmas

Work-Life Balance

No Recruitment Agency Phone Calls or Applications Please