• Permanent
• Canberra ACT
• Competitive Salary | Career Growth | Global Brand

Our client, a market leader in Business Process Optimisation and IT services for over 20 years, is seeking a dynamic Junior Operations Manager to lead their Canberra-based Technology Centre.
This high-paced and rewarding role will see the successful candidate manage day-to-day operations across mail, digitisation, data capture, and print services. With a strong focus on leadership and process improvement, this opportunity is ideal for someone ready to take the next step in their operational career.

Duties and Responsibilities

• Manage all aspects of operational service delivery in line with contractual and service level agreements
• Lead and develop a high-performing team, promoting a culture of feedback, recognition, and continuous improvement
• Oversee daily productivity through real-time, daily, and monthly reporting
• Monitor and achieve financial targets including revenue and budget adherence
• Identify opportunities for process improvement and cost efficiency
• Build relationships with clients to understand their business needs and support service growth
• Collaborate with Sales and Marketing to identify and scope new business opportunities

What do You Need?

• Proven experience leading high-performing operational team
• Strong people management and leadership skills
• Background in process improvement
• Excellent communication, problem-solving, and decision-making abilities
• Strong attention to detail and time management
• Financial acumen and understanding of cost reporting
• A proactive, solutions-oriented approach

What’s in it For You?

• A clear pathway for career advancement within a globally recognised brand
• Ongoing training and development programs to support your growth
• A collaborative and rewarding work culture
• Access to staff benefits including discounted products, birthday leave, and additional end-of-year leave
• Flexible working arrangements to promote a healthy work-life balance

Why work with KLC?
KLC Recruitment is one of the staffing providers in a wide sector of industries providing an honest and transparent experience from start to finish. We push the limits and challenge the norms of standard recruitment to consistently recruit in an innovative manner.
Our Recruitment Consultant will work hard and assist you to secure the right roles for your skillset
Access to roles offered exclusively through KLC

Apply Now!
Click APPLY! Visit klcrecruitment.com.au or call (03) 9857 6756 for more information.