About Us:

West End Support Services was established in 2017 and based in Winter Valley, Victoria. The Managing Director, Debbie is driven by her passion to provide personal services to people in the community and proudly operates in a manner that always puts participants first. Our vision is that self-determination and participation by people with a disability will bring not only individual benefits but also an irresistible ripple effect of increased connection and understanding within clients’ families and the wider community.

About the Role:

We are seeking experienced Support Workers who are available to work across a 24/7 roster, to join our team in Ballarat. You will be responsible for providing compassionate and personalised care to individuals with a disability, helping them to live independently & reach their goals.

Key Responsibilities

Develop meaningful and professional relationships with each participant, understanding their unique needs, goals, and daily living activities.

Assist with daily living activities such as mealtime management, administering medication, dressing, toileting, showering, household duties, and or other tasks as required.

Use positive reinforcement and behaviour management techniques to support participants with their routines and to achieve their goals.

Maintaining accurate and complete records of activities/goals via progress notes in line with organisational and legislative requirements

Advocating for clients' rights and ensuring their individual needs are met with dignity and respect

Display a positive attitude and be an active member of the team.

Follow direction provided by senior members of the team and management.

Adhere to human resource policies, work health and safety procedures and participant right’s policies including privacy and confidentiality.

Qualifications & Experience:

Minimum of 3 shifts a week availability. The roster includes a range of shifts, including Sleepovers and rotating weekends

At least 6 months paid experience in a similar role and have a genuine desire to support people in their own homes.

Being adaptable & being able to prioritise work.

Current First Aid (Level 2) & CPR Certificates (or be willing to obtain)

Covid-19 Vaccinated (minimum- 2 Initial Doses)

Current Valid Victorian Driver's License

Right to work in Australia

A current cleared NDIS Worker Screening Check (or be willing to obtain)

NDIS Workers Orientation Certificate

Be willing to complete or have completed 'Assist Clients with Medication Certificate'

Be willing to undertake further online and in person training

Ability to collaborate with others to achieve common goals.

Genuine desire to provide the best quality support for people with disabilities.

Clear speech and ability to communicate effectively

Participant focused and person centered.

Ability to work in a busy environment and to work both independently and as a part of a team.

Current Award: SCHADS Award - Home Care Stream

Ready to apply?

Apply via seek with a brief cover letter telling us why you'd be a perfect fit for our team, along with your resume

Please note - previous applicants are encouraged not to reapply.