The Commission leads and coordinates national improvements in healthcare safety and quality. It works in partnership with patients, carers, clinicians, the Australian, state and territory health systems, the private sector, managers and healthcare organisations to achieve a safe, high-quality and sustainable health system.

The National Standards Program is responsible for the development and maintenance of the National Safety and Quality Health Service Standards (NSQHS Standards) and the development and maintenance of the Australian Health Service Safety and Quality Accreditation Scheme. This includes ongoing support and resource development for health services implementing the NSQHS Standards, applying the NSQHS Standards across health care settings and coordinating accreditation assessment processes and data collection.

In addition to the NSQHS Standards, the Commission develops and maintains several other safety and quality standards including the:

National Safety and Quality Digital Mental Health (NSQDMH) Standards

Multi-Purpose Service Aged Care Module (MPS Module)

National Safety and Quality Cosmetic Surgery Standards and Module

National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO Standards)

The Senior Project Officer will be responsible for undertaking research and analysis of information, project management, policy development, stakeholder management, facilitation of meetings, preparation of project documentation and collaborating with other relevant programs within the Commission.

Duties of the Senior Project Officer will include, but are not limited to, the following:

With the Manager/Director, lead the planning and conceptualisation of strategies and national guidance to support the National Standards Program.

Review, analyse and summarise published literature, data, policy papers and other published material to inform policy and program direction.

Prepare high-quality written reports, briefs and other documents for a range of audiences on complex healthcare issues.

Undertake project management activities including project planning and documentation, implementation, monitoring and reporting on progress, providing recommendations about managing risk and identifying and resolving problems.

Keep knowledge of strategic and clinical issues current and investigate how they may be addressed by the Commission.

Provide secretariat support to the work of relevant committees and expert groups managed by the program.

Consult with experts and stakeholders including development of consultation strategies and coordination of formal consultation processes to achieve the objectives of the Commission.

Liaise, and foster productive working relationships with other agencies, clinical organisations, consumer groups, government authorities, industry bodies and contractors.

Participate in, and present to, committee meetings, forums, and workshops on relevant topics.

Participate on the roster of the Commission Advice Line available to health services seeking practical and technical advice when implementing the National Safety and Quality Health Service (NSQHS) Standards.

Collaborate and support the work of teams from across the Commission to achieve the Commission strategic objectives.

Undertake work activities with an awareness of their possible impact on strategic, political, or operational outcomes for the agency/program.

Provide public health and/or health informatics expertise across a broad range of activities as required.

Engage with risk, including the conduct of risk assessment and risk management activities for area of responsibility.

Other duties as required and directed.

The successful candidate will have:

Experience in complex developing policy and project management relevant to safety and quality at a national or jurisdictional level.

Demonstrated high level research, analytical and problem-solving skills.

Demonstrated excellent writing skills, including the ability to write high quality documents for a variety of audiences and in different formats.

Demonstrated highly developed communication and interpersonal skills, in particular, an excellent ability to consult and negotiate with a wide variety of stakeholders.

Demonstrated ability to work independently, as well as part of a small team.

For further information, please refer to the position description and applicant pack available from the Commission’s website at: https://www.safetyandquality.gov.au/careers .

To apply for this position, please complete and submit an application form through https://www.safetyandquality.gov.au/careers and upload:

A CV summarising your relevant experience, qualifications, and referee details (one of which must be your current supervisor).

A statement addressing your suitability against each of the selection criteria (no more than 300 words per selection criteria).

PLEASE NOTE: To apply for this role, please apply through the Commission's website, not through SEEK. Only complete applications will be considered. Auto-generated applications will not be considered.

Candidates must be Australian citizens to be eligible to apply.

Please note: This position will be offered in a hybrid model of office based (Sydney) and working from home, where operationally feasible. A regular weekly presence in the office is required.

Questions about the role can be directed to James Katte (02) 7232 5990.

Closing date for applications is 11.59pm Australian Eastern Standard Time (AEST), Monday 26 May 2025.