• Permanent Full-time position
• $87,138 Base Salary + Super + up to $15,900 NFP Salary Packaging benefit
• Location: Wollongong NSW 2500
• Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
We are currently seeking a Gambling Counsellor to join our team as part of the GambleAware program based in Wollongong, NSW. This program provides free, confidential, and non-judgmental counselling and support for individuals, families, and community members concerned about their own or someone else's gambling.

As a Gambling Counsellor, you will deliver specialist therapeutic interventions via face-to-face, telephone, and online methods. You will support individuals, couples, families, and groups, offering services such as gambling-specific counselling, multi-venue self-exclusion assistance, and access to tailored information and strategies to address gambling harm.

Applicants must hold a relevant degree in psychology or counselling and current membership of a relevant peak professional body or association.

If you're passionate about supporting recovery and reducing gambling harm, we'd love to hear from you.

Your key responsibilities will be to:

• Provide therapeutic counselling to individuals, couples, families, and groups affected by gambling harm via face-to-face, telephone, and online modalities.
• Develop, implement, and regularly review individualised treatment plans based on clients' needs and goals.
• Deliver services in line with the program framework, including intake, assessment, and evidence-based interventions.
• Facilitate group support sessions to address gambling harm in the community.
• Respond to referrals promptly and make appropriate internal and external referrals to support clients holistically.
• Maintain accurate, confidential client records and data in line with funding requirements.

Requirements for Success

• Degree in Psychology or Counselling.
• Current membership of a relevant peak professional body or association.
• Proven experience in therapeutic counselling, including assessment, case planning, and the delivery of individual, couple, family, and group sessions across face-to-face, phone, and online settings.
• A strong understanding of gambling-related harm and the challenges experienced by affected individuals and families.
• Demonstrated ability to develop and implement tailored treatment plans supporting client recovery and wellbeing.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and stakeholders from diverse backgrounds.
• Current NSW driver's license

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply
Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.