Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit http://www.dec.nsw.gov.au/

Job description:

• Ongoing full- time employment opportunity in a vibrant and supportive team
• Based in Parramatta CBD with hybrid and flexible work options
• Remuneration of $110,266 - 122,058 plus super & leave loading

About the Opportunity

We are excited to announce the opening for a Senior Administrative Officer - Clerk Grade 7/8 position within our Legal Operations team in the Legal Services Directorate at the NSW Department of Education. The Legal Operations team works closely with the Legal Practice Manager and specialised legal teams within the Legal Services Directorate to deliver support, advice and essential services to NSW Schools.

About the Department of Education

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

About the Legal Services Directorate

Legal Services supports schools, and regional and state corporate offices to navigate the law to put students at the centre of decision-making. Our high-performing legal team works collaboratively across the organisation, partnering to provide critical legal advice. We are a trusted and credible partner, delivering excellent service and promoting community confidence in public education. This is an opportunity to bring your expertise to the Department of Education and join a team of dedicated professionals who are passionate about public education and committed to delivering the Plan for NSW Public Education.

About the role

The Senior Administrative Officer provides administrative and clerical support to the Legal Practice Manager, as well as Legal Officers and other staff within Legal Services Directorate. The successful candidate will:

• Have relevant experience in administrative service provision and previous experience in staff management and strong interpersonal and leadership skills.

• Coordinate the collection of financial expenditure data from the Directorate's teams to assist with the preparation of annual operational budgets and monthly financial reports
• Prepare and deliver training material to develop staff capabilities in using the Departments management systems and technology applications in alignment with organisational commitment to continuous improvement
• Have excellent problem-solving ability and the ability to translate business objectives into business processes and technology solutions
• Have extensive experience developing process documentation including workflow diagrams, work instructions and procedures.
• Have excellent communication skills, user focus and the ability to influence at all levels.
• Be highly organised with the ability to tackle multiple competing priorities.
• Be IT competent and strong with MS Office/Excel and Database administration skills.

• Demonstrate initiative, organisational and planning skills with ability to manage responsibilities within required timeframes both self-directed and within a team.

Key responsibilities

• Manage onboarding and offboarding processes to ensure seamless staff transitions while maintaining compliance with departmental protocols.
• Develop and deliver training materials to enhance staff proficiency in departmental management systems and technology applications, supporting continuous improvement initiatives.
• Responsible for the creation, editing, and ongoing maintenance of NSW Department of Education Legal Services webpages for both internal and external audiences, ensuring content is accurate, accessible, and compliant with departmental standards and business unit requirements.
• Strong knowledge in SharePoint and LEX, including platform maintenance and ensuring information and documents are securely managed, opened and filed in line with departmental guidelines.

For further information please view the role description.

Essential requirements of the role

• Demonstrated understanding of and commitment to the value of public education.
• Strong technical experience using software applications such as LEX for File Management, SharePoint, SAP, EWMS, Success Factors and Content Manager.
• Strong knowledge and experience in Adobe Experience Manager (AEM), webpage editing and previous experience in Acquia Optimize.

Key knowledge and experience

• Knowledge and experience in the relevant area/s of law impacting on the NSW Department of Education, with the ability to provide targeted, high-quality administrative assistance.
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

How to apply

Please attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application. If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now'.

Closing date: Wednesday 28 May 2025 at 11:59pm

For role enquiries please contact Lena Pedisic, Legal Practice Manager, at [email protected] and for recruitment process enquiries please contact Alexis Katombe at [email protected]

This is a child-related role. As a condition of employment, you will be required to provide a Working with Children Check (WWCC) Clearance number and complete a National Criminal Record Check. Visit the website for more information.

Inclusion and Diversity: We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion."

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.