Company description:

Court Services in New South Wales provide a range of essential functions to support the justice system and the community. These services ensure that the legal system operates smoothly and that individuals have access to justice and support throughout their court journey.

Job description:

Location: Tamworth HUB (Inverell, Moree, Armidale, Gunnedah and Narrabri)

We are recruiting to fill one ongoing full-time opportunity. A talent pool may be created for future ongoing and temporary roles.

Salary ranging from $73,522 - $79,931 per annum. Plus, employer contribution to superannuation and annual leave loading.

Your Role

As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.

Court Services in New South Wales provide a range of essential functions to support the justice system and the community. These services ensure that the legal system operates smoothly and that individuals have access to justice and support throughout their court journey.

What You'll Do

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.

Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services.

Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.

You will also:

• Support the efficient operation of the court, this includes effective communication with a wide range of stakeholders.

• Anticipate the requirements of the judiciary and other persons in the courtroom and provide a timely and effective response.

• Support the implementation of improved work practices and be able to work across different court jurisdictions.

To find out more about what a Client Services Officer does to support the NSW Justice system click here or download the Client Services Officer Role Description

What We're Looking For

People with great time management, organisational skills, and the ability to work in a fast-paced high volume work environment.

You are proficient with different technologies or can quickly learn and use technology.

If selected for a role, candidates must hold a current Australian Drivers Licence and be willing to travel to other locations across the Tamworth HUB. In some instances, this will require overnight stays.

Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment. Click here for more Information about accepting a role within Court Services.

Appointments are subject to reference checks. This role will also require the following checks / clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

· A challenging and rewarding career

· Flexible, autonomous work environment

· Competitive pay and conditions

· Training and development opportunities to build and maintain capabilities

· Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

The Welcome Experience: Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

We do work that really matters.

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Are You Ready to Join Us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).

Applications Close 28th May 2025 at 11:59pm

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Susan Monckton on 02 6721 7400 or at [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Dean on 02 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/