Field Technician
Cognizant
Posted 25 days ago
We are looking for an experienced field service technician to join one of our globally renowned technology clients. Field Technicians are responsible to support hardware systems life cycle (Installation, troubleshooting, maintenance and disassembly) of camera systems worldwide, both in-house and in-field.
Skills
● Knowledge and experience with hand tools, light power tools.
● Types and application of hardware.
● Measuring tools and techniques.
● Basic automotive repair.
● Mechanical troubleshooting and repairs.
● Understanding of wiring diagrams and mechanical drawings.
● Working knowledge of ticketing systems (CRM).
● Google Workspace knowledge (G-Suite).
● Self driven time/tasks organization and planning skills.
● Electronics troubleshooting and repairs (preferred but not required).
● Knowledge of Linux (preferred but not required).
Experience & Duties
● Hardware systems life cycle support (Installation, troubleshooting, maintenance and disassembly) of camera systems both in-hose and in-field.
● Remote support of fleet systems, including walking operators through system function tests and collecting relevant data.
● Support engineering teams with test and data collection projects
● Hardware maintenance and failure analysis.
● Train/support new hire technicians to support hardware operations.
● Spare hardware management and hardware/tools procurement skills.
● Interacting with other teams in the project to ensure hardware support effectiveness (Fleet, inventory, logistics, etc)
● Review and produce technical guides to improve the hardware support knowledge base
● Produce solutions for new and existing hardware operation challenges
Next Steps
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers. Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
About Cognizant
Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.
What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.
Source: This is an extract from the company's own website.
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