Field Officer

Australian Refrigeration Council

Field Officer

Based at Sunshine Coast Area

Some regional and interstate travel required

Join the team that makes a difference in the RAC industry to deliver positive industry and environmental outcomes.

The Australian Refrigeration Council (ARC) Licenses more than 120,000 refrigeration and air conditioning technicians and businesses around Australia for the safe handling of refrigerant gases to minimise their contribution to global warming. With its head office in Melbourne and regional offices around Australia, ARC works under contract to the Department of Climate Change, Energy, the Environment and Water (DCCEEW) licensing businesses and individuals working with environmentally damaging gasses under the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989 and Regulations 1995.

In addition to issuing Refrigerant Handling Licences and Refrigerant Trading Authorisations to the Businesses that employ them, ARC delivers compliance and education services to the refrigeration and air conditioning industries in both the Stationary (building) and automotive sectors.

About the role

Field Officers play a vital part in delivering ARC's Compliance and education services, and in supporting and advising the licence and authorisation holders. The Field officer's main role is to undertake Permit Condition Checks and Education Visits, along with reporting activities in accordance with the Relevant Acts/Regulations and Policies.

The role will involve travel the home-state from time to time. Occasional travel may be required in other States.

A competitive salary package will be offered to the suitable applicant based on qualifications, skills and experience, along with the opportunity to work in an exciting and challenging field.

Please note, a 6-month probation period applies to this position. Applicants must be residing in Australia with Australian Residency. The ARC encourages applications from people with indigenous backgrounds.

Selection criteria

The successful applicant must be able to demonstrate and provide evidence of:

Strong ethical behaviour, including experience in setting boundaries and working within a compliance environment

Ability to work independently, in a team and to meet performance targets

Excellent communication skills with strong oral communication and writing capability

A positive 'Can-do' attitude

Evidence and examples of situations where the applicant has identified situations where issues required escalation to the next level of management for decision-making

High-level problem-solving skills with demonstrated ability to make constructive and positive recommendations to ARC’s clients to promote compliance within legislative requirements

Previous and/or current reports written by the applicant

Computer literacy with ability to adapt to ARC’s automated environment

Previous experience in a similar role would be desirable but not essential

Having undertaken further studies and a capacity to undertake further study if necessary

It would be an advantage to hold a Certificate IV in Government (Statutory Compliance), but if not, training will be provided to successful applicants.

It is also desirable for the applicant to be a competent Refrigeration Mechanic holding the appropriate ARC License.

How to apply

If you are seeking an opportunity to join an organisation where you are valued and where you can make a difference in a friendly and professional culture based on trust, then apply today.

It is recommended all applicants review the position description prior to application. Applicants must address the selection criteria above.

Please address your application to Mr. Greg Watts - Outreach Engagement Manager.

Further information

If you have any questions about the role, please contact Mr. Greg Watts, Outreach Engagement Manager on 0401 933 074 or [email protected]

For a copy of the Position Description, please contact Bernadette Murray on 03 9843 1600 or [email protected]