THE OPPORTUNITY

Salary: $92,375 to $101,744 p.a. pro rata (range dependent upon qualifications and experience) + 11.5% superannuation and annual leave loading.
Time Fraction: Full time, 1.0 EFT. (Part time may be negotiated).
Location: Across all Holmesglen’s campuses.
WWCC: Appointment to this position is dependent on obtaining and maintaining an ‘employee’ Working with Children Check.
Police Check: Appointment to this position is dependent on obtaining a Police Check.
Position Status: Fixed term opportunity with a contract of employment until 10/09/2025. Please note, this is a leave cover position.

This is a unique opportunity to make a meaningful impact in the lives of apprentices by providing dedicated support throughout their training journey. As an Apprentice Liaison Officer, you will work closely with apprentices, employers, and teaching departments to identify those at risk and offer tailored, mentoring-based support to help them stay on track. With a strong on-campus presence and a focus on building genuine connections, you will play a key role in improving retention and driving successful outcomes.

Key Responsibilities

• Provide case management and mentoring support to apprentices identified as needing assistance, promoting engagement and retention.
• Maintain a visible presence in student spaces to raise awareness of the support services offered through Apprentice Central.
• Provide personalised support through referral to internal support services including wellbeing, financial aid, literacy and numeracy, and employment support.
• Build strong working relationships with internal and external stakeholders, advocating for apprentices and supporting their success.
• Support apprentice engagement through events, inductions, and Institute-wide activities, while assisting with fee-related guidance and liaising with Australian Apprentice Network Providers (AANPs).

ABOUT YOU

• Hold a relevant degree and postgraduate qualification or possess a combination of equivalent education and experience.
• Previous demonstrated experience in a similar role with a strong understanding of the Vocational Education and Training (VET) sector and the apprenticeship environment.
• Demonstrated ability to build rapport and maintain positive relationships with apprentices, staff and stakeholders.
• Excellent verbal and written communication skills, with a customer - focused approach.
• Skilled in administration, with attention to detail and a commitment to high - quality service delivery.
• Adaptable and flexible, thriving in a fast-paced, evolving environment while maintaining confidentiality and professionalism.

ABOUT US

Holmesglen is a leading education provider, valued by local and international learners, industry and the community. We are recognised for innovation in education and training, applied research, creativity and entrepreneurship. Our open, collaborative and quality-driven culture inspires learners and staff to excel.

Apprentice Central operates as a dedicated department responsible for delivering holistic administration, support, guidance, and advice to both apprentices and employers at Holmesglen. Through our service we are dedicated to supporting apprentices through their journey to completion.

OUR COMMITMENT TO YOU

Holmesglen is committed to continuing to provide a safe workplace and have put systems and support in place for all our employees to work and deliver safely and flexibly.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

We provide our staff with:

• Employee Assistance Program
• Wellbeing programs
• Professional and career development opportunities
• Onsite parking and close proximity to public transport
• Flexibility to achieve work life balance
• Opportunities for all

We commit to respond to every applicant.

Employees attending certain workplace settings, including health and care facilities, may be required to be meet mandatory vaccination obligations.

TO APPLY

For further information relating to this opportunity and to view the position description, please click here.

All applicants must attach a Resume and Cover Letter addressing the Key Selection Criteria (located on the last page of the Position Description). Please note, incomplete applications may not be considered.

Applications close 11:59 pm Sunday 18th of May 2025.

Like to know more? Please contact Debbie Greenberger, Manager Apprentice Central on [email protected]

For application queries, please contact [email protected]

If you require specific support to apply for this position, please contact the People Experience Department on 03 9564 1530 and we will work with you to identify the best way to assist.