Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

The opportunity

IFYS has an exciting opportunity for a Sanctuary Administrator to join the Learning and Development team.

As the Sanctuary Administrator, you are responsible for scheduling and booking organisational training requirements and assisting with project management activities for the Sanctuary Model implementation.

What's on offer?

• Permanent full-time role
• Maroochydore based
• Professional development opportunities
• Supportive and collaborative work environment
• $66,025 base per annum + superannuation
• Excellent salary packaging options, package up to $15,900 per FBT year
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Key responsibilities the role:

• Provide timely and accurate completion of administrative duties to support the Sanctuary Core Team
• Co-manage the L&D Help Desk with all online queries
• Schedule Organisational Mandatory face to face training with key stakeholders and vendors
• Maintain up-to-date information and knowledge of Sanctuary training requirements and ensure the training calendar is maintained
• Provide monthly reports to line managers of employee compliance and where required provide ad hoc reports to internal stakeholders
• Prepare, proof-read and format documents for review by the Quality and Compliance team

Skills and requirements for the role include:

• Experience in a similar Administrative role required
• Strong interpersonal, written and verbal communication skills
• Exceptional attention to detail and accuracy
• Knowledge of Microsoft Office Suite including Outlook, Excel, Word and PowerPoint
• Ability to manage multiple and competing priorities
• Knowledge of the Sanctuary Model is highly regarded

Must hold or be willing to obtain if successful:

• Valid Queensland driver's license with no restrictions, and own reliable transport
• QLD Working with Children Check (Paid Blue Card)
• QLD Yellow Card or NDIS Worker Screening Check
• Licensed Care Service Suitability Check (LCS2)
• National Criminal History Check (a new check will be conducted through IFYS systems)

Other requirements:

Shortlisted candidates will be asked to participate in Psychometric and Cognitive assessments.

If progressed after interview stage, you will be requested to provide the details of your two most recent and relevant line managers to provide reference checks (this must include your current employer).

If you would like further information on this role, please call (07) 5438 3052 and ask to speak to Josh in the Recruitment team.

Applications close: 5PM on Monday 9th of June, 2025