
Evening Duty Manager
dwell Student Living
Posted 10 days ago
About the Company and the Role
Centurion Corporation Limited (“Centurion” or the “Group”) is one of Singapore's largest owner-operators of high-quality accommodation assets, with a presence in Singapore, Malaysia, Hong Kong, Australia, the United States, and the United Kingdom. In Australia, the Group operates student accommodation properties under the Dwell brand. For more information, visit centurioncorp.com.sg.
An exciting opportunity has become available at our Adelaide property for an Evening Duty Manager (EDM) to join the Dwell team, reporting directly to the Accommodation Manager.
We are seeking a responsible, customer service–focused individual who is also safety- and security-minded. This role requires availability to work from late afternoon through to late evening, with occasional early morning shifts.
As the Evening Duty Manager, you will play a key role in supporting the Accommodation Manager in the day-to-day operations of the site. You will help maintain a safe, welcoming environment for our residents, assist in incident management, provide reception support, and contribute to the smooth running of the property.
This is an excellent opportunity for career progression, particularly suited to someone looking for a stepping stone into an Assistant Manager role.
Key Responsibilities Include:
Supporting operational tasks such as coordinating staff rosters and shift allocation, maintenance requests, conducting site inspections, and ensuring compliance with health and safety standards
Managing check-ins and check-outs
Responding to resident enquiries and concerns in a timely and professional manner
Handling incidents with professionalism, ensuring accurate reporting and follow-up
Providing a consistent, approachable presence for residents and visitors after hours
Essential Criteria:
At least 2 years' experience in a pastoral care, security, or operational role within environments such as student accommodation, aged care, hospitals, or universities
Demonstrated experience in customer service, handling resident feedback, and resolving disputes
Strong written and verbal communication skills, with the ability to engage effectively with people from diverse cultural backgrounds
A team-focused mindset, with maturity, discretion, and sound judgement
Proficient in Microsoft Office and general computer literacy
Ability to investigate, document, and report incidents accurately
Knowledge of security procedures, emergency protocols, and risk mitigation
Experience managing safety and compliance in line with SOPs
Experience in operational coordination including:
Maintenance, housekeeping, and vendor services
Site inspections, risk assessments, and audits
Staff rosters and shift allocation
Budget tracking and KPI reporting
Current National Police Check
Current Working with Children Check
Current First Aid Certificate
Highly Desirable Criteria:
Experience in student accommodation, hospitality, or hotel sectors
Operational knowledge of resident management systems (preferably StarRez)
Familiarity with university life and the needs of young adult residents
Understanding of relevant legislation, including the Residential Tenancies Act, OH&S, privacy, and workplace regulations
Perks and Benefits:
A paid day off on your birthday
Supportive, team-oriented work environment
Ongoing training and development opportunities
Staff events and recognition programs
Central Adelaide location near public transport, cafes, and shops
Dwell East End offers an attractive Total Fixed Remuneration (TFR) package, inclusive of employer superannuation contributions.
To Apply:
Please submit your cover letter, current CV, and any supporting documents addressed to the Accommodation Manager.
Applications close: 5.00pm on Monday, 16 June 2025.
Please note:
Only candidates with the right to work in Australia on an unrestricted and unlimited basis will be considered
No agency submissions, please
Only direct applications will be reviewed
About dwell Student Living
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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