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Evening Duty Manager

dwell Student Living
Adelaide, SA
A$70,000-$75,000 p/a
Hospitality & Tourism → Front Office & Guest Services
Full-time
On-site

Posted 10 days ago


About the Company and the Role


Centurion Corporation Limited (“Centurion” or the “Group”) is one of Singapore's largest owner-operators of high-quality accommodation assets, with a presence in Singapore, Malaysia, Hong Kong, Australia, the United States, and the United Kingdom. In Australia, the Group operates student accommodation properties under the Dwell brand. For more information, visit centurioncorp.com.sg.

An exciting opportunity has become available at our Adelaide property for an Evening Duty Manager (EDM) to join the Dwell team, reporting directly to the Accommodation Manager.

We are seeking a responsible, customer service–focused individual who is also safety- and security-minded. This role requires availability to work from late afternoon through to late evening, with occasional early morning shifts.

As the Evening Duty Manager, you will play a key role in supporting the Accommodation Manager in the day-to-day operations of the site. You will help maintain a safe, welcoming environment for our residents, assist in incident management, provide reception support, and contribute to the smooth running of the property.

This is an excellent opportunity for career progression, particularly suited to someone looking for a stepping stone into an Assistant Manager role.

Key Responsibilities Include:

Supporting operational tasks such as coordinating staff rosters and shift allocation, maintenance requests, conducting site inspections, and ensuring compliance with health and safety standards

Managing check-ins and check-outs

Responding to resident enquiries and concerns in a timely and professional manner

Handling incidents with professionalism, ensuring accurate reporting and follow-up

Providing a consistent, approachable presence for residents and visitors after hours

Essential Criteria:

At least 2 years' experience in a pastoral care, security, or operational role within environments such as student accommodation, aged care, hospitals, or universities

Demonstrated experience in customer service, handling resident feedback, and resolving disputes

Strong written and verbal communication skills, with the ability to engage effectively with people from diverse cultural backgrounds

A team-focused mindset, with maturity, discretion, and sound judgement

Proficient in Microsoft Office and general computer literacy

Ability to investigate, document, and report incidents accurately

Knowledge of security procedures, emergency protocols, and risk mitigation

Experience managing safety and compliance in line with SOPs

Experience in operational coordination including:

Maintenance, housekeeping, and vendor services

Site inspections, risk assessments, and audits

Staff rosters and shift allocation

Budget tracking and KPI reporting

Current National Police Check

Current Working with Children Check

Current First Aid Certificate

Highly Desirable Criteria:

Experience in student accommodation, hospitality, or hotel sectors

Operational knowledge of resident management systems (preferably StarRez)

Familiarity with university life and the needs of young adult residents

Understanding of relevant legislation, including the Residential Tenancies Act, OH&S, privacy, and workplace regulations

Perks and Benefits:

A paid day off on your birthday

Supportive, team-oriented work environment

Ongoing training and development opportunities

Staff events and recognition programs

Central Adelaide location near public transport, cafes, and shops

Dwell East End offers an attractive Total Fixed Remuneration (TFR) package, inclusive of employer superannuation contributions.

To Apply:
Please submit your cover letter, current CV, and any supporting documents addressed to the Accommodation Manager.

Applications close: 5.00pm on Monday, 16 June 2025.

Please note:

Only candidates with the right to work in Australia on an unrestricted and unlimited basis will be considered

No agency submissions, please

Only direct applications will be reviewed


About dwell Student Living

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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