ABOUT US:

Profile Build Group & Profile Restoration is a building and restoration company specialising in delivering exceptional commercial and insurance repairs, emergency and escape of liquids repairs within residential and commercial sectors and is a preferred panel builder for numerous insurance and loss adjusting companies ensuring ongoing consistent projects.

As our client portfolio and escape of liquids contract with our insurances clients continues to grow, we are seeking a personable, flexible person to fill the full-time role of Restoration Technician, for our restoration division, Profile Restoration.

In turn, you will be rewarded with an attractive salary package with amply overtime available, a vehicle and fuel card, the opportunity for career progression within the company and the chance to work with a talented and professional team.

Valuing our clients and staff is our first priority, which is how we sustain a great team culture and provide benefits tailored specifically to each employee; such as a professional development plan, team functions/events, amongst many other employee benefits and activities.

ABOUT THE ROLE:

As the Restoration Technician, you will be responsible for a variety of tasks including:

Complete assessments, specialist restoration reports and where required repair scope of works to residential and commercial projects

Water, Fire and Mould Damage restoration emergencies

Developing excellent professional relationships with clients

Liaising with Project Coordinator and clients

Usage of Restoration Equipment to carry out remediation and restoration works to residential and commercial projects

Adhering to client and internal KPI's

Provide a high level of customer service, communication and computer skills

ABOUT YOU:

Restoration Technician experience with both Home and Contents Restoration

Insurance industry training will be provided however previous experience will be advantageous

Experience in carpet laying, the building industry, remediation works, or trade background is highly regarded

Excellent report writing abilities including: Contents Manifest Lists and Restoration Reports

Background of producing accurate priced scopes of works

Exceptional time management and organisational skills

Excellent communication skills and conflict resolution skills

REQUIREMENTS:

Driver’s Licence

A minimum of three years as a restoration technician

IICRC qualification highly regarded

Excellent report writing skills

A working knowledge of the QBCC Standards and Tolerances, Australian Standards and WH&S

Excellent communication skills

Computer skills, repair management systems and Microsoft Office suite of programs

Excellent organisation and time management skills

Strong attention to detail

A proactive nature and be keen to work as a member of a successful, positive team

A strong commitment to safety

Previous history using Prime or Encircle is advantageous but not required.

If this role sounds like you, click "Apply for this job" and attach your resume and a cover letter.

For more information and to see the types of projects we have recently completed, please visit our website www.profilebuildgroup.com.au