Northern Territory PHN leads the development and coordination of an equitable, comprehensive primary health care system and an engaged health workforce driven by community needs.

ABOUT THE OPPORTUNITY

Reporting to the Team Lead, the Health Workforce Support Officer is responsible for providing administrative support to the workforce team and associated workforce programs. The mix of activities in the role may change from time to time in response to workforce program needs and branch support requirements, making for a diverse and dynamic environment.

The position is to cover a parental leave period and is required for commencement in June 2025 until March 2026.

THE ROLE

The opportunity is diverse and will include, but not limited to;

Working collaboratively and effectively as a member of a high-performing team, engaging positively with management and all internal staff

Providing administrative and coordination support to workforce programs, including travel bookings, contract administration, invoice processing and high-level administration support for recruitment services to health services and professionals

Positively engaging with internal and external stakeholders, while maintaining relationships and ensuring cultural sensitivity

Managing designated team email accounts, ensuring timely response to enquiries and a high level of stakeholder service, referring complex issues to appropriate team members

Maintaining accurate records in internal electronic filing systems, databases and client record management systems.

Contributing to the development, implementation and continuous improvement of best practice processes, procedures and systems relating to workforce programs.

ABOUT YOU

If you have the following experience and qualifications, we would love to hear from you!

Knowledge or training equivalent to a Certificate III/IV in Administration or Business or an equivalent combination of relevant experience and/or education/training (with a minimum of 2 years’ experience in an administrative role)

Excellent computer literacy with proficiency in Microsoft Office applications including Excel, Word and Outlook

Strong organisational and time-management skills with proven ability to manage multiple tasks, work independently and apply a solutions-based approach while managing changing organisational priorities

Effective interpersonal and communication skills, both written and verbal, with the ability to provide high level customer service in a multicultural environment.

Demonstrated stakeholder engagement skills

Ability to build rapport, develop professional relationships and contribute effectively to a team using initiative

Ability to prioritise, problem solve and meet deadlines whilst maintaining attention to detail and accuracy

WHAT'S IN IT FOR YOU?

Working for NT PHN means being a part of an organisation with a bigger picture purpose to improve health care outcomes for Territorians

Enjoy up to $15,899 of salary sacrifice and a generous base salary

Enjoy a vast, fast paced and challenging work environment where you will work as a part of a dynamic, supportive and collaborative team

Enjoy flexible working arrangements, work life balance and a positive, professional work culture

Receive 6 weeks leave per annum

Enjoy the opportunity to develop your skills, knowledge and career

Have the freedom to apply innovative and creative thinking

Access to SONDA – a 24/7 comprehensive employee support service for personal safety, medical & mental health

Enjoy bringing your dog to work Fridays

COMMITMENT TO RECONCILIATION

NT PHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The NT PHN Stretch Reconciliation Action Plan shows our commitment and dedication to embedding reconciliation initiatives into business and our everyday work.

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all NT PHN positions.

APPLICATION REQUIREMENTS

To be successful in your application, you must have legal working rights in Australia.

To apply, click on apply now and submit a current resume, along with a cover letter outlining your skills and abilities relevant to the role.

Alternatively, you can email your resume and cover letter to [email protected] or apply by visiting (copy and paste link)

https://app.citationhr.com/app/portals/applicant/apply?aid=fca36ac9-7fca-4850-9174-0d4d27d04d13

If you have any questions or for more information about the role, please contact Tom Richard - Health Workforce Engagement Team Lead, on 0407358281 or [email protected].

This position will remain open until Wednesday 14 May 2025.

Early applications are encouraged, as we will be reviewing candidates as they apply and reserve the right to close the process earlier.