About us

Different Lens is a NDIS Registered provider specialising in the provision of Positive Behaviour Support to people living with complex disability.

Our overarching goal is to "View Behaviour through a Different Lens" - we take time to really get to know each person that we support, and those who support them. This allows us to develop and provide individualised support for the person, and to develop tools that will assist others in understanding them and their unique interests and needs. We are a neurodivergent affirming practice. We have a clinic and office in Diamond Creek with multiple spaces available, and a satellite clinic and office space in a newly built Melton location. Our Practitioners and Assistants work from home, the community, and from our clinic/office spaces. We run trainings from our premises for those that we support and for the local community. We are a boutique practice with a small group of highly experienced Behaviour Support Practitioners, who work closely with our administration team and Behaviour Support Assistants in delivering positive outcomes for those we support. We hold weekly team meetings and supervision, and regular staff training. We are looking for an experienced Practitioner to be a great fit and asset for our team.

This role will be based in Metro-Melbourne, based in the Western Suburbs of Melbourne, in and around our Melton Office.

Tasks & Responsibilities

Supporting Participants to pursue and achieve their NDIS Goals through the provision of Positive Behaviour Support to persons with a disability and their support network, inclusive of:

Developing rapport with Participants and their supports.

Management of a diverse and complex caseload

Initial Assessments, Observations, Data Collection and Analysis.

The development of Functional Behaviour Assessments.

Development and regular review of Interim and Comprehensive Behaviour Support Plans (BSP).

Implementation and Training with a variety of stakeholders (including the development of Easy-Read BSPs/Video BSPs where required).

Targeted specialist behavioural intervention (including tailored resource development and planning).

Attendance at Care Team Meetings.

Completion of Support Letters and Progress Reports where required.

Achievement of Quality and Performance based KPI’s

Administrative tasks required for effective caseload management, including running a calendar, emails, phone, and operating MS Office suite and caseload management software.

Qualifications

Tertiary qualification in Psychology, Social Work, Special or Developmental Education, Teaching or other Allied Health.

NDIS Behaviour Support Practitioner Registration via the NDIS Commission, assessed at the ‘Proficient’ Level or higher.

Current Working with Children Check

Current NDIS Worker Screening Check

Current Driver’s Licence and unrestricted access to a reliable vehicle.

First Aid/CPR Certificate (Different Lens will fund this if required).

Experience

Demonstrated experience working with people with disability, including Developmental, Intellectual and Psychosocial disability.

Demonstrated experience working directly with behaviours of concern.

Experience working within the NDIS space as a ‘Proficient’ Behaviour Support Practitioner and demonstrated understanding of the NDIS ecosystem.

Experience delivering training or coaching to families and/or support staff.

Knowledge of trauma-informed and neuro-affirming practices.

Experience managing a complex caseload.

Have previous experience completing Behaviour Support Plans and Functional Behaviour Assessments.

Have a working understanding of Restrictive Practices and demonstrate a commitment to their Fade Out through a positive behaviour support framework.

Skills and Attributes

Empathetic and person-centred – able to build trust and rapport with individuals, families, and support teams.

Values-driven and ethical – committed to upholding NDIS Quality and Safeguards Commission standards and human rights principles. Committed to those we support, the delivery of a high-quality service, and aligned with Different Lens values and objectives.

Analytical and objective – skilled at conducting Functional Behaviour Assessments and interpreting behavioural data.

Clear and compassionate communicator – able to translate complex behaviour support strategies into practical, accessible guidance.

Collaborative team player – able to work and build relationships effectively with allied health professionals, families, educators, and support workers.

Flexible and adaptable – able to manage challenging cases and situations with professionalism and calm.

Organised and accountable – meets compliance deadlines, manages documentation, and follows up proactively, including effective time, task-management, and ability to shift between tasks based on priority.

Technology friendly – to be a proficient user of technology and typical office-based software.

Culturally responsive – respectful and inclusive of diverse backgrounds and communication styles.

Creative problem-solver – able to design positive, individualised strategies to improve quality of life.

Committed to ongoing learning – open to feedback, supervision, and professional development.

Additional Requirements

Be able to access the Diamond Creek main office fortnightly on a Friday (e.g., for supervision/meetings).

Be located in the Western Suburbs of Melbourne and be able to regularly access our Melton office space.

Benefits

Flexibility in your work hours - allowing your focus to be on meeting the needs of those that you support and assisting them to meet their goals. Extended staffed hours are available at our Melton clinic, allowing for safer and greater flexibility where required.

Flexible working arrangement – part time and full-time position available, work from home, the clinic and the community, with well-resourced therapy and meeting spaces available at both our Diamond Creek and Melton locations. This includes an option to work a 9-day fortnight for full timers (and be paid for 10, provided full time KPI’s are achieved).

Great office location, close to all local amenities and with ample parking.

Presence and guidance of an experienced local Practitioner at the Melton office.

Access to the weekly/fortnightly team meetings and supervision and clinical leadership (dependant on level of experience) face to face at the Diamond Creek office, and via video, phone, text and email where needed.

Induction Program

Opportunity to develop and deliver training through our training programme.

6-monthly staff professional development reviews.

Access to technology to support staff safety in clinic and community locations.

Access to organisational Professional Development budget.

Access to administration support and opportunity to work alongside our Behaviour Support Assistants.

Provision of work laptop and work phone loaded with required software.

Access to psychometric testing kits and software relevant to our discipline.