Service Sales Consultant

Our client is part of a global powerhouse renowned for innovation, quality, and service excellence. Serving a wide range of industries, from mining and production to healthcare, they provide critical compressed air solutions that keep businesses running.

Joining this team means aligning with a respected international brand committed to excellence, growth, and continuous improvement.

Responsibilities

• Sales Leadership
• Deliver annual booking targets for your assigned territory.
• Build, maintain, and grow a robust customer pipeline, targeting both new and existing accounts.
• Drive the promotion and sales of spare parts, critical spares, air end replacements, and rebuilds.
• Collaborate with colleagues to secure 80% of available coattail business opportunities.
• Stay sharp by participating in all provided training sessions and taking charge of your professional development.
• Customer Focus
• Provide exceptional, professional service to all stakeholders, both internal and external.
• Implement systems that improve customer service and elevate best practices.
• Ensure prompt, respectful, and confidential handling of all customer inquiries.
• Administration & Reporting
• Keep CRM records current, accurate, and well-organized.
• Support senior managers with reports, statistical data, and executive correspondence.
• Maintain high standards of documentation and compliance aligned with company policies.
• Technical Expertise
• Identify customer service needs and grow aftermarket sales.
• Support the technical sales team on aftermarket projects and customer problem-solving.
• Liaise with internal teams to ensure excellent customer care and aftermarket support.
• Continuous Improvement & EH&S
• Ensure compliance with EH&S standards to create a safe, high-performing workplace.
• Engage in continuous improvement initiatives to enhance service delivery and meet accreditation standards.

Skills & Experience Required

• 3+ years of sales experience in mining, industrial, or manufacturing sectors.
• Prior service sales experience with a compressed air supplier (desirable but not essential).
• Proven ability to build and maintain strong customer relationships.
• Proficiency with Microsoft Office (Outlook, Word, PowerPoint, Excel) and CRM systems.Solid track record of meeting or exceeding KPIs.
• Knowledge of SAP (advantageous).). Excellent communication, negotiation, and interpersonal skills.
• Strong organisational skills with the ability to manage competing deadlines.
• Results-driven, adaptable, and team-oriented with the ability to work independently.

Behavioral Competencies

• A positive, can-do attitude with a strong work ethic and ambition.
• Excellent communication, both verbal and written.
• Professional presentation and punctuality.
• Strong attention to detail and adaptability to new technologies.
• Enthusiastic and energetic, able to “bring the fun” while staying focused on goals.

To apply online, click the link or contact Danny Mullan at 0468 572 424 or [email protected] for a confidential discussion.