About the Role

Want to take on a new stimulating role where you can bring your customer facing skills and reception experience? At Fire Rescue Victoria, we have exactly what you’re looking for.

The Receptionist will operate the IPFX system by answering and re-directing calls, provide general on-site support for meetings, catering needs and events, ordering of supplies and stationery, and maintaining reception coverage at FRV's Burnley Complex.

This position will also provide support to the Technical Operations and other departments at Burnley to assist with service delivery needs through administrative support as required.

About you

To be successful in this position, you will have:

Office Administration certificate or equivalent experience.

Experience as a front of house receptionist in a challenging corporate environment.

A preference for experience or willingness to learn administrative support processes and software such as Microsoft office and software used for purchasing and invoicing.

Great attitude with a customer focus mindset.

Serving the Community, valuing teamwork, having integrity, showing respect and being accountable are core values at Fire Rescue Victoria (FRV). We are looking for candidates who are committed to upholding our organisational values and behaviours as this guides our work and shape our culture.

What’s on Offer

We strive to create a high-quality working life for our community of valued employees.

Working with us provides:

Access to a Rostered Day Off;

Hybrid work arrangements;

Uniquely rewarding work in the service of the Victorian community;

Support for education, career and professional development;

Enterprise Agreement salary increases;

An unrivalled suite of physical and mental health and wellbeing support services;

Corporate Clothing Allowance (conditions apply)

About Us

FRV is a modern fire and rescue service that meets the needs of twenty-first century Victoria. FRV comprises of 4500 dedicated employees who serve and protect communities throughout Melbourne and Victoria’s major regional centres.

We value and respect workplace diversity and seek to build a workforce that is representative of the community we serve. We welcome applications from people of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with a disability and people who are diverse in gender and sexuality.

If you require any adjustments to be able to fully participate in the recruitment and selection process, we encourage you to contact, [email protected]

How to Apply

Please apply via Seek by submitting a tailored cover letter and resume addressing the qualifications and work experience criteria listed.

Applications will be reviewed when received and suitable candidates will be contacted for interview at that time. You are encouraged to apply early to ensure you don’t miss this opportunity.

If you require any assistance or adjustments to fully participate in the recruitment and selection process, please contact Jamith Leong, Recruitment Business Partner at [email protected]

Important Information

FRV’s standard practice is to appoint at the advertised salary level.

Applicants must be an Australian Citizen or Permanent Resident to apply for this position

FRV is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with its obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all FRV employees be fully vaccinated (boosted) against COVID-19 in order to work for FRV outside of their place of residence.

Prior to commencement of employment with FRV you will need to provide evidence that you are fully vaccinated (boosted) against COVID-19 or unable to be vaccinated against COVID-19.

Acceptable evidence includes:

COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account).

Your immunisation history statement (available via your myGov account).

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccination doses