• Beautiful Rockingham Hub office, casual hours, including weekends and on call
• Hourly rate from TBC + super + Not for Profit Benefits
• Friendly, welcoming and supportive team in a Western Australian Not for Profit

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

Our scheduling team are the engine that drives, supports and organises our incredible care teams out in the community who are supporting older people maintain independence and be in their own homes longer. Matching the right person to clients needs by responding to calls, requests and enquiries in a cheerful and helpful manner, juggling schedules, locations and needs. As well as providing rosters to staff, the team keeping records up to date and ensure effective and timely communication with clients and support workers.

About you

It takes a special type of person to excel at scheduling! You’ll love solving puzzles, juggling tasks, hate being bored and genuinely love helping others through delivering the worlds best customer service. Some of the key tricks up your sleeve will include:

• Cert III in Office Administration/Business or equivalent is ideal
• Rostering experience, ideally in an at home care setting
• Being available to participate in the on-call and weekend rotating roster is a must – we work as a close team so all take turns!
• A high level of attention to detail and accuracy while under pressure
• Excellent drive, initiative and problem-solving skills
• National Police Clearance (issued within the last 6 months)

About the benefits

You’ll join an inclusive, diverse and welcoming Western Australian based organisation focused on making a difference in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. In addition, you’ll have access to:

• Not for profit Salary Packaging options up to $18,000!
• Childcare discounts for your little ones if you have them
• Options to purchase additional leave for work life balance
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click “Apply Now” to visit our website and apply. Applications close on 22 May 2025 but apply soon as we will progress recruitment earlier if the right match is found. Please note all applications must be received via the online portal to be considered.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process reach out to us at [email protected] we would love to hear from you.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and those experiencing vulnerability. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.