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Senior Business Support Coordinator

Department of Housing, Local Government, Planning and Public Works QLD
Cairns, QLD
A$101,174-$109,783 p/a
Administration & Office Support → Office Management
Full-time
Hybrid

Posted 12 hours ago


Your role within QBuild will support the department to partner with Queensland Government agencies to deliver their core services, by providing state-wide planning, building, maintenance, and disaster response services that utilise local suppliers and QBuild tradespeople and apprentices. The work you will do helps someone every day, and that means the world to us.

About the role

The primary purpose of the role is required to develop, deliver, and manage a range of administrative support services, including high level administration assistance to Business Manager and Business Support Team.

Duties and skills involved:

  • Providing high level assistance, support, and advice to the Business Manager and Business Support Team.
  • Managing the overall function, performance, and staff of the business support section to ensure successful business outcomes across all services provided.
  • Coordinating the implementation of business initiatives and resolve implementation issues within the section.
  • Coordinating and managing a range of administrative support activities to enable a service that is responsive to the needs of the business unit by providing administrative support and advice to senior management and staff on administrative operational issues.
  • Leading, supporting, and training staff to enhance their abilities and increase their knowledge of business improvement processes and related business management systems.
  • Participating in work practice review activities and provide expert advice in relation to the section's integrated business management systems.
  • Ensuring that all work processes and business procedures are compliant with the department's business systems.
  • Demonstrating professionalism, being an enthusiastic contributor to QBuild culture and a positive leader to a great team while motivating staff to exceed expectations.
  • Providing efficient and high standards of customer service to QBuild customers, including coordinating responses to escalated customer queries.
  • Promoting a safe and equitable work environment and ensure that all staff understand and comply with equity, anti-discrimination and workplace health and safety requirements.
  • Proactively managing the work performance and personal conduct of your staff.

How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

  • Resume
  • Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application, please contact Helen Taylor, Business Manager, 0483 129 633 or [email protected]

Applications to remain current for 12 months.

Job Ad Reference: QLD/635630/25
Closing Date: : Thursday, 22 May 2025


About Department of Housing, Local Government, Planning and Public Works QLD

Brisbane, QLD, Australia

The Department of Housing and Public Works delivers a range of housing, building and procurement services.

We work to ensure that our most in need Queenslanders have access to housing and homelessness assistance. This assistance is provided through government-owned and managed social housing, and grant funding to registered providers. We also help thousands of low income earners to enter and remain in the private rental market.

Another key focus for the department is to provide policy, advice and delivery of services to government agencies in the areas of construction, asset and facilities management, procurement and fleet management.

The department consists of five major areas: Housing and Homelessness Services, Public Works and Asset Management, Building Industry and Policy, Queensland Government Procurement and Corporate Services.

Source: This is an extract from the company's own website.

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