Centacare FNQ provides a range of community-driven services that are easy to access and make a difference in the lives of individuals, families, and the Far North Queensland region. We are seeking compassionate and dedicated individuals to support communities recovering from recent flooding. These roles focus on providing practical assistance, emotional support, and community engagement in a way that promotes a safe, welcoming, and supportive space for all.

If you're a local who knows the Tully and Cassowary Coast region inside and out and are ready to lend a hand in your community’s recovery, we’d love to have you on our team!

🌿 Why Join Centacare FNQ & Catholic Early Learning & Care?

At Centacare FNQ, we believe people thrive when they feel seen, supported and connected. That includes our team. Here’s how we show our support:

✨ 5 Weeks of Annual Leave – Recharge and restore
👶 Paid Parental Leave – Because family matters
🧘 Flexible Work Arrangements – We work with you
⏳ Buy Extra Leave – Up to 2 more weeks per year
💙 Compassionate Leave Bonus – Additional paid leave on top of the standard entitlement
🎁 Gift Day – Enjoy the workday after Boxing Day off
💰 Salary Sacrificing Options – Boost your take-home pay
👥 Real Access to Leadership – We're in this together
📚 Ongoing Professional Development – Grow with us

Make a meaningful impact in a limited time! This full-time temporary role (until 31 August 2025) offers you the opportunity to contribute your skills and passion to a team dedicated to making a real difference. While the position is for a fixed term, your work will leave a lasting impact on the community.

What You'll Be Doing

• Community Support: Work with locals, organisations, and stakeholders to ensure people get the help they need.
• Hands-On Assistance: Deliver resources, arrange temporary housing, and assess needs on the ground.
• Guidance & Referrals: Connect people to essential services like mental health, financial aid, and social support.
• Recovery Planning: Help families create personalised plans to rebuild their lives.
• Engagement & Events: Organise initiatives that bring the community together and support recovery.
• Tracking & Reporting: Keep records, share insights, and help improve recovery efforts.
• Collaboration: Work with the team, attend meetings, and contribute to training.

What Success Looks Like

• Delivering recovery support that’s timely, effective, and culturally appropriate.
• Engaging with the community and building lasting relationships.
• Keeping detailed records and ensuring all reports are accurate and on time.
• Ensuring the needs of individuals and communities are met, every step of the way.
• Staying on top of Centacare FNQ’s policies and adhering to all safeguarding standards.

What We Need from You

• Experience/Qualifications: A qualification in Community Services, Social Work, Emergency Management, or a related field (or relevant experience).
• Disaster Recovery Experience: A deep understanding of the impact of natural disasters on individuals and communities, and experience with trauma recovery.
• Strong Communication & Collaboration: Ability to connect with diverse communities, build relationships, and work effectively with volunteers, service providers, and other stakeholders.
• Flexibility: The ability to work independently in the field, think on your feet, and adapt to changing situations.
• Managing Priorities Effectively: The ability to juggle competing priorities while staying organised and focused on what matters most.
• Tech-Savvy: Competence with Microsoft Office and online record-keeping systems.
• Clearances: A valid Positive Notice Blue Card and Yellow Card (No Card, No Start), a National Police Certificate, and a current QLD Driver’s License.