General Store/ Bakery / Café Manager

Point Leo General Store - Miller’s Bread Kitchen

Miller’s Bread Kitchen, an iconic bakery/café on the Mornington Peninsula for over 6 years, is seeking a Full-Time Manager for our Point Leo General Store.

The Opportunity:

Are you a passionate hospitality professional aiming to step into a managerial position? We need a committed Full-Time Manager to lead our Point Leo store team in providing unparalleled customer service, while serving Mornington Peninsula's finest bakery products: pies, pastries, cakes, coffee, and grocery items.

The Location:

Located right on Point Leo foreshore, we offer house-made cakes, bread, and pastries, baked daily by our dedicated team each morning.

Key Responsibilities:

Develop and execute efficient staff rosters to ensure optimal coverage during peak hours while maximizing team productivity.

Supervise both in-store and online orders, ensuring timely and accurate fulfillment to exceed customer expectations.

Showcase expertise in specialty coffee preparation, including latte art and dialing in espresso machines, to deliver top-quality beverages.

Lead by example in delivering outstanding customer service, resolving any issues promptly, and maintaining a welcoming atmosphere for patrons.

Foster the professional development of our team members, providing training opportunities and guidance to elevate their skills and advance their careers.

Collaborate with senior management to implement strategies for business growth and customer satisfaction.

Maintain quality control and provide feedback to both teams.

Requirements:

Proven experience in café management, or a strong hospitality background, with a desire to step up to the next level in your career.

Outstanding communication and interpersonal skills, both written and verbal.

History of staff development is advantageous.

Full working rights in Australia.

Specialty coffee skills are preferred but not mandatory.

Previous experience in a managerial role within the hospitality or food service industry, preferably in a bakery café setting.

Strong understanding of rostering procedures and inventory management.

Proficiency in specialty coffee preparation techniques, including latte art and espresso dialing in.

Exceptional interpersonal skills with a focus on delivering outstanding customer service.

Proven track record of team leadership and development.

Ability to thrive in a fast-paced environment and adapt to changing priorities.

Certification in food safety and hygiene practices is advantageous.

Join our team and play a pivotal role in taking our bakery café to the next level of success! Apply now with your resume and cover letter outlining your relevant experience and passion for the role.

What You'll Gain:

Collaborate with a passionate team of hospitality professionals.

Ample opportunities for professional growth within our established brand.

Enjoy a balanced work-life schedule with no evening shifts.

Take ownership of our Point Leo store and drive its success.

Competitive salary package tailored to your role.

If you're ready to lead and grow within an esteemed Mornington brand while enjoying work-life balance, seize this opportunity!

Job Type: Permanent, Full-time with a minimum of one weekend day

Salary: To be discussed during the initial interview