About the Role
As a Support Coordinator, you will work closely with NDIS participants to ensure their individual needs are met through tailored support and service coordination. You’ll advocate on behalf of clients, manage resources effectively, and maintain strong communication with all stakeholders to deliver person-centred outcomes.

Key Responsibilities

Client Advocacy – Champion the goals and preferences of our clients, ensuring all services reflect their individual aspirations.

Service Coordination – Coordinate health, housing, and social services in alignment with each participant’s care plan.

Resource Management – Use NDIS funding wisely and efficiently to maximise positive outcomes.

Documentation & Reporting – Keep detailed and accurate records and prepare reports to meet compliance and track impact.

Stakeholder Engagement – Build strong, ongoing relationships with participants, families, providers, and other stakeholders.

What You’ll Bring

1–3 years of experience as a Support Coordinator

Strong knowledge of the NDIS framework, guidelines, and policies

A confident and empathetic approach to advocacy

Excellent interpersonal and communication skills

Strong problem-solving, time management, and organisational abilities

Commitment to client-centred care and outcomes

Patience and compassion when working with individuals with diverse and complex needs

Qualifications & Checks

Certificate III in Individual Support, Certificate IV in Disability, or Diploma of Community Services

NDIS Clearance Check and NSW Working with Children Check (or willingness to obtain)

Current and valid Australian driver’s licence

Valid Australian working rights

Desirable

Experience working with clients who have complex mental health conditions

Applications including a cover letter to: [email protected]