Permanent | Full Time | 38 hours a week | Monday to Friday

Community-Focused Business | Essential Services Industry | Onsite Parking

Amazing Team Culture | Attractive Remuneration | Modern Dandenong Office

Everybody knows a JJ’s Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300!

We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THE ROLE

As a JJ’s Collections Officer, you will support our depot operations in the Victoria region - based from our modern Dandenong office.

You will be experienced, reliable and able to provide efficient day-to-day collections support to the team.

Working in a dynamic environment, you will have the ability to learn quickly, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.

We are an essential services industry, offering stability to employees and reliability to our customers.

This position is a permanent, full-time Monday to Friday.

KEY RESPONSIBILITIES

Debt collection

High-Volume inbound/outbound calls

Assisting with monitoring ledgers

Accurate data entry

Administration duties

Ad hoc duties associated with being part of a dynamic and evolving company

ABOUT YOU

Experience working in a similar role in Collections / Call Centre role

Experience in SAP/Ariba Supplier Network portal highly advantageous

KPI and customer focused with the ability to perform under pressure

Excellent attention to detail

High level of communication skills, both verbal and written

Able to work collaboratively in a small team

Moderate to advanced Microsoft Office capability

Excellent data entry skills and an eye for detail

Demonstrate the ability to be a quick learner in a fast pace and varied role

Strong work ethic, integrity, honesty and commitment

Ability to learn new internal programs and technology

Willingness to learn

A commitment to achieving customer service of the highest standard

BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

The stability of a national, Australian family owned and operated business with over 90 years’ experience

Essential services industry – job stability

Full-time, permanent role

Annual Salary

Onsite parking

Modern office in Dandenong South

Career development and growth opportunities

Introductory and ongoing training

Health-fund discounts

Corporate Health and Fitness Program - Fitness Passport

Salary sacrificing and novated leasing

Banking partnerships – including financial, budgeting and mortgage advice

Discounts at over 100 retailers (including groceries and fuel)

Car servicing, parts and accessories discounts – plus new car discounts

NEXT STEPS

Interested applicants should APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers

ABOUT THE COMPANY

Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee.

No agencies please, we’ve got this one covered! Unsolicited communication will result in the forfeiture of any engagement or partnership.