We’re on the lookout for confident communicators to join our customer service team, supporting one of Australia’s largest super funds. You don’t need previous call centre experience—we’ll give you all the training and tools to succeed.

Why Join Us?
• Full training provided – no call centre experience needed, but customer service skills are a must!
• Flexible start dates in May & June
• Monday to Friday roster – between 8am and 8pm
• Modern office at 7 Tomlins Street, South Townsville with scenic views!
• Full-time or part-time roles available
• Clear pathways for growth – 80% of our frontline managers started off right here!
• Work perks – health insurance discounts, tech offers, staff referral bonuses
• Supportive workplace – regular team events, relaxed dress code, and employee wellbeing programs

What You’ll Do:
• Take inbound calls from customers and provide clear, helpful support
• Use internal systems to answer questions and resolve issues
• Keep customer information secure and follow compliance protocols
• Point people in the right direction when additional help is needed

What We're Looking For:
• Friendly, professional communication skills
• Comfortable using multiple systems and multitasking
• Able to stay calm and focused under pressure
• Positive attitude and a willingness to learn
• A team player mindset with strong individual accountability

Ready to Apply?
If you’re looking for a role where you can build real skills, grow your career, and enjoy a stable, supportive environment—click Apply to get started.