As the Revenue Officer you will provide accurate and timely delivery of services, supporting the maximisation of revenue collection for Queensland Public Health and Scientific Services, ensuring compliance with appropriate legislation, organisational policies, and procedures.

What you'll do

You will:

• Review and analyse patient data to identify potential chargeable patients in accordance with best practice principles to ensure revenue opportunities are maximised and legislative compliance is met.
• Foster effective working relationships with internal team members and external agencies, to promote service quality, responsiveness, and compliance with established procedures and policies.
• Deliver training to new team members to develop work practices in their role to ensure that revenue potential is maximised by increasing awareness.

About you

We are searching for someone who has:

• Proven ability to work within a team environment, with a high level of attention to detail and accuracy to achieve target objectives within specified timeframes.
• Demonstrated knowledge of, or the ability to interpret and apply, relevant legislation, policies, procedures, and agreements pertaining to the accounts receivable function, including patient eligibility, pathology and medical billing, and Private Practice arrangements.
• Demonstrated analytical, investigative, and innovative problem-solving skills.
• Demonstrated ability to communicate in a tactful and confidential manner with clients and staff at all levels.
• Demonstrated experience utilising an integrated computerised financial management system and other software applications (e.g. databases, spreadsheets) relevant to an accounts receivable unit including data entry and retrieval skills.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

Please provide the following information to the panel to assess your suitability:

• A short-written response to the following three questions:
• Question 1 - People react differently when job demands keep changing repeatedly. Have you ever been in a similar situation? How did you react?
• Question 2 - Describe a situation at work when you were faced with a problem you could not solve. What did you do?
• Question 3 - Tell me about a time when you identified an error. How did you spot the issue, what steps did you take to correct it, and what was the outcome?
• Your current CV or resume, including two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current, immediate or past supervisor.