Step up. Lead the way. Make it memorable.

About Us
View Hotels is a trio of unique Australian hotels offering iconic views and standout stays. From Harbour Bridge scenes at View Sydney, to the park-meets-city vibes of View Melbourne, and the riverside resort feel at View Brisbane – our hotels are all about memorable moments and warm hospitality.

The Role
We’re on the lookout for a confident, hands-on Front Office Supervisor to help lead our guest services team at View Sydney. You’ll be the go-to person on shift – keeping things running smoothly, motivating the team, and ensuring every guest experience is superb from the moment they arrive.

This role is perfect for someone who leads by example, loves mentoring others, and thrives in a fast-paced, people-first environment.

We’re looking for the right fit to grow into a Duty Manager role – someone ready to step up and shape the future of our front office leadership.

What You’ll Do

Oversee daily front office operations and step in to resolve any issues

Support and coach team members to deliver exceptional service

Handle escalated guest requests and feedback with professionalism and heart

Keep the vibe upbeat and the standards high – from shift briefings to check-out

Work closely with other departments to keep everything ticking

Lead by example – calm, capable, and always guest-focused

Who You Are

An experienced front office or hospitality professional ready to take the next step

A natural leader with a warm, approachable style

Organised, proactive, and cool under pressure

Skilled in guest systems and reservation platforms (HMS Infor experience a plus)

A great communicator with a sharp eye for detail

Someone with full working rights in Australia

Why You’ll Love It Here

Lead a supportive, energetic team that loves what they do

Be part of a hotel with one of the best views in Sydney

Build your leadership career in a company that celebrates initiative and growth

Job Type: Full-time