Join a Respected, Community-Centred Retirement Village with a Proud Legacy

At Villaggio Sant’Antonio, we pride ourselves on offering more than just a place to live — we offer a true sense of home, belonging, and community.

We are a standalone, independent, and highly respected provider with a long history of serving Canberra’s multicultural ageing community with distinction and heart.

We are seeking an experienced, compassionate, and highly organised Village Manager – Retirement Living to lead the day-to-day operations of our vibrant Independent Living Villas (ILV) community.
In this vital leadership role, you will ensure residents enjoy independent, safe, and connected living while driving operational excellence, compliance, and community engagement.

About the Role

As the Village Manager—Retirement Living, you will lead the day-to-day operations of Villaggio Sant’Antonio’s vibrant Independent Living Village (ILV) and ensure an exceptional living experience for all residents.

This is more than an operational role — it is a leadership position focused on building a connected, supportive, and thriving resident community.

In this key role, you will:

· Meaningfully engage with residents to understand and support their lifestyle choices, preferences, and well-being

· Oversee smooth and efficient village operations, property maintenance, and service delivery to meet high resident satisfaction

· Manage financial performance, occupancy processes, ILU resident contracts, and service fees transparently and responsibly

· Lead planned and unplanned maintenance activities, ensuring a safe, welcoming, and high-standard environment

· Foster a positive, inclusive, and respectful community culture through the promotion of wellbeing initiatives, feedback forums, and social programs

· Act as the primary liaison between residents, contractors, and the Board, ensuring open communication and excellent service outcomes

· Ensure full compliance with the Retirement Villages Act (ACT), the Retirement Living Code of Conduct, and consumer protections

· Champion continuous improvement, risk management, and innovation in service quality to maintain Villaggio Sant’Antonio’s outstanding community reputation

This is an exciting opportunity for an experienced leader who is passionate about enhancing residents' independence, dignity, and lifestyle satisfaction within a supportive, multicultural community environment.

You Will Bring:

✔️ Demonstrated experience in retirement living management, property operations, aged care, or community housing
✔️ Strong knowledge of the Retirement Villages Act (ACT), resident lifecycle management, and consumer protections
✔️ Proven success in operational and financial management, contractor supervision, and compliance reporting
✔️ Exceptional interpersonal, leadership, and communication skills — with a genuine passion for working with older residents
✔️ High-level organisational, administrative, and IT skills (Microsoft Office, /asset management systems)
✔️ A proactive, compassionate, and solutions-focused approach to leadership
✔️ Current Police Check, Working with Vulnerable People Card, and a valid driver’s licence

Desirable:
Tertiary qualifications in business, facilities management, community services, or a related field
Experience engaging with culturally diverse communities.

Why Join Villaggio Sant’Antonio?

· Work in a well-respected, independent organisation with a proud community legacy

· Direct reporting to an engaged Board — with the autonomy to make a real impact

· Flexible, part-time role with a positive work-life balance

· Attractive not-for-profit salary packaging – increase your take-home pay

· Opportunity to lead a welcoming, multicultural village community

· Supportive team environment committed to quality and resident wellbeing

· On-site parking and wellness initiatives

Ready to Make a Difference?

We would love to hear from you if you’re a passionate, organised, and resident-focused leader ready to shape a thriving retirement community.

Apply now by submitting your resume and a tailored cover letter addressing the key responsibilities and selection criteria.

Please get in touch with Michael Giugni at 02) 6255 1794 for a confidential discussion or email [email protected].

Villaggio Sant’Antonio is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees, residents, and families. Candidates from all backgrounds, including culturally and linguistically diverse communities, are strongly encouraged to apply.