About us

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 900 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

Being an employee of The Wests Group will give you access to the following perks and benefits:

• Flexible work options AND paid Parental Leave.
• Wellbeing Leave.
• Above-award wages, paid overtime and penalty rates for weekends and public holidays.
• Paid traineeships and leadership development courses.
• 40% discount off meals for club employees.
• Access to complete a nationally recognised Cert 3 in Hospitality with our training partner Allara Learning (Eligibility requirements apply) Information Sheet
• $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well!
• Discount accommodation rates at The Executive, The Gateway and The Anchorage Hotel & Spa.
• Discounted nib Health Insurance.
• 24/7 Employee Assistance Programs.
• Free annual flu vaccinations.

About the position

Our Wests New Lambton site is currently seeking a Full time Team Leader of Emporium 88 to join the catering team. Emporium 88 is a food and beverage outlet located on the ground floor serving great food to our members, fast! Menu includes pizzas, toasties, nachos and more to tame those late-night cravings. This opportunity is responsible and key to our front of house and back of house operations in our Emporium outlet. You will provide outstanding customer service whilst having previous experience preparing and cooking food. Duties will include:

• Assist with the supervision of staff on-shift in their day-to-day duties
• Provide friendly and efficient service to members and guests
• Operating and balancing of tills
• Preparing, cooking and serving food
• Assisting in back of house operations
• Ensuring hygiene and safe food handling practices are followed
• Making barista coffee and hot beverages

Please be aware that this outlet does require a mix of day shifts and overnight shifts each week and does include weekend work.

About you

You are someone who can work under pressure while at all times ensuring that our current high standards are met. Previous experience in a team leader or supervisor role is essential with demonstrated abilities in leading teams. A background in a similar catering operation or the likes of fast food chains is desirable. Along with good work ethics, you will have the ability to work in a team environment and excellent interpersonal skills. Your excellent customer service skills and problem solving ability will have you thriving in this position.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.