Join Melbourne Smiles Denture Clinic / Dental Laboratory

Established in 2011, Melbourne Smiles Denture Clinic has been dedicated to enhancing the lives of our patients through top-tired dental solutions, quality products and unparalleled customer service.

Position: Front Office Manager / Dental Receptionist

We're seeking a dynamic full-time Front Office Manager / Dental Receptionist to become an integral part of our Melbourne Smiles team. At Melbourne Smiles, we're not just a denture clinic – we're also a full-service dental laboratory under Melbourne Smiles Dental Laboratory. This means every day is filled with exciting challenges and opportunities for growth. Join us in a role where innovation thrives, and your skills make a real difference in the lives of others.

Tasks and responsibilities:

· Coordinating schedules through organising & scheduling patient appointments in person, email and phone.

· Processing payments: EFTPOS and HICAPS.

· Managing patient correspondence including pricing and availability inquiries

· Processing patient forms, invoices and deliveries.

· Providing exceptional, comprehensive patient and team care

· Managing dental clinics with pick ups and deliveries

· Managing select members of the team

Skills and experience:

· Previous experience working in a dental practice preferred

· Xero experience preferred but not essential

· Ability to demonstrate professional and efficient communication with both patients and staff

· Willingness to learn and work cohesively as a team

· Management background to motivate and uplift your fellow team members

We are open Monday to Friday, 8:30am - 5pm so there are no late nights or weekend work. Located in Windsor, on the Corner of Chapel Street and Dandenong Road.

Opportunity for growth to become the Practice Manager within 6-12 months.

If you think you're a good candidate, please send your CV and resume to [email protected]