Position Overview

We are seeking a proactive and highly organised Business Support Officer to join our team. This position is responsible for providing comprehensive administrative support across the organisation to ensure smooth and efficient day-to-day operations.

Key responsibilities include providing personal assistance to the CEO, coordinating Board events, managing travel arrangements, general administrative tasks for project teams, efficient administrative support across the organisation, such as overseeing the organisation’s vehicle fleet—coordinating maintenance, assisting with bookings when needed and hiring vehicles as needed.

The successful candidate will ensure timely and effective communication with stakeholders, manage meeting bookings, and catering requirements. Event support, including logistics and coordination, is also a key part of the role.

The Business Support Officer will play an important role in organising Board meetings and is expected to communicate professionally and effectively with Board members on a regular basis.

Additional responsibilities include preparing and distributing agendas for monthly staff meetings, taking minutes when required, maintaining office supplies, coordinating office maintenance, and supporting accounts payable processes such as generating purchase orders and invoices.

This role can be undertaken in a full-time or part-time capacity (minimum 22.8 hours per week, school hours available).

Position relationships – Who you will be working with

You will be part of the Corporate Shared Services team which includes Finance Officers, and Human Resource Officers reporting to the Corporate Services Manager. Aside from working with your team, you will liaise the CEO and all staff across both office locations. You will have regular correspondence with the General Manager of our subsidiary Catchment Solutions.

About You

We are seeking a flexible and team-oriented professional, as this role requires adaptability and a willingness to support a wide range of administrative tasks across the organisation. You will bring outstanding interpersonal and communication skills, with the ability to build positive working relationships at all levels.

If you thrive in a dynamic environment, enjoy variety in your day, and consistently demonstrate strong attention to detail, we’d love to hear from you. The ideal candidate will also be highly skilled in diary management and prioritisation, ensuring schedules run smoothly and efficiently.

About Reef Catchments – Who we are

Our work and our people make a difference

Reef Catchments are the not-for-profit, non-government natural resource management (NRM) organisation for the Mackay Whitsunday Isaac region. We facilitate change and work for long-term solutions to sustain, protect, and improve our region’s natural resources and environment, both now and into the future.

We build a strong culture- Our people are our strength

Our team is comprised of skilled and outcome-focused people who are all dedicated to looking after the environment in the Mackay Whitsunday Isaac region. We value diversity, recognising its importance in creating our vision for resilient ecosystems and an engaged community. Our success hinges on building a team drawn from diverse backgrounds and life experiences. We are intentional and contemplative in shaping our team’s culture, understanding that the perspectives and skills of our team members are vital. We embrace the notion that inclusion is a collective responsibility, central to our mission.

You’ll thrive

This role provides a rewarding professional career path and considerable work/life balance benefits. We offer a flexible and positive work environment, with an opportunity to enhance and build your skills and experience.

Read more on why you’ll love working with us

Benefits of working with us

1. Flexible working arrangements for work-life balance

2. Professional development opportunities

3. Career progression and succession planning

4. 5 weeks annual leave

5. Salary packaging

6. Team building activities

To learn more about the benefits of working for Reef Catchments, please visit the website: https://reefcatchments.com.au/careers/

Selection Criteria

• Minimum of 2 years’ experience in office administration, demonstrating reliability and consistency in support roles.

• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, Teams, OneDrive, and SharePoint.

• Proven ability to manage and track projects, while maintaining strong attention to detail.

• Excellent time management and organisational skills, with a proactive approach to meeting deadlines.

• Exceptional interpersonal and communication abilities, both written and verbal.

• Self-motivated with a demonstrated ability to work independently and collaboratively within a team.

• Holds a current and valid Driver’s Licence.

• Experience coordinating travel and event logistics, ensuring smooth execution from planning to delivery.

• Previous experience as a Personal Assistant is highly regarded, though not essential.

• Basic accounts experience is desirable and viewed as an advantage.

How to Apply

1. Provide a cover letter addressing your suitability for the position based on the ‘Selection Criteria’ and ‘About You’ section.

2. Attach your current resume.

The selection panel will assess your ability to perform the work required for the position based on your cover letter response, resume and other selection processes, which may include an interview.

Referees will be contacted upon successful interview.

Further information can be obtained by contacting Human Resources:

Phone: (07) 4968 4200 or email: [email protected]

Please forward your application to [email protected] by close of business 19 May 2025.

We are looking to fill this role as soon as possible and will be reviewing and interviewing applications as they arrive. So don’t delay, apply today!