This is an Aboriginal Designated Position, classified under 'special measures' of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and/or Torres Strait Islander people are eligible to apply.

Permanent part time or casual roles available working up to 24 hours per week. Positions available at our Thomastown or Frankston location. Please specify which location you are applying for in your application.

About First Peoples' Health and Wellbeing

First Peoples’ Health and Wellbeing (FPHW) is a dynamic Aboriginal Community Controlled Health Service aiming to improve access to affordable primary health care in urban Melbourne. FPHW has two clinics, one based in Thomastown and the other based in Frankston. Both clinics offer fully bulk billed primary healthcare that is culturally safe, and trauma informed for Aboriginal and/or Torres Strait Islander patients and their families.

Our vision

Healthcare that meets Australian First Peoples’ health and wellbeing needs.

Our purpose

To provide services that meet the health and wellbeing needs of Australian First Peoples.

About the role

The Medical Administration Officer is the first point of contact for our patients who come to First Peoples’ Health and Wellbeing. This role is responsible for creating a welcoming and inviting environment and to ensure our patients feel as comfortable as possible. This role is responsible for managing confidential information, maintaining medical records, databases, and file management. This role is a patient focused role that requires the ability to multi-task and work at a fast pace. Some training will be provided.

Ideally you would already have experience in:

Customer service

Administrational duties

Record management

Medicare billing

Microsoft software platforms

Communication skills

Emotional intelligence

For further information, please contact HR on 0478 822 882 or [email protected]

First Peoples' Health and Wellbeing will close this advertisement should the right candidate be appointed earlier.