
Customer Care Agent
Flick Anticimex
Posted 2 days ago
Competitive salary & career opportunities Australia wide.
Be part of a dynamic & motivated sales team.
Training provided.
Supportive team environment and development opportunities.
Base Salary plus opportunity to earn commission paid on each sale.
Flick Anticimex
Flick has been a trusted provider of expert pest control for over 105 years and offers a comprehensive range of integrated treatment solutions for residential and commercial premises. We are a global organisation and the largest pest control company in Australia. Our range of market-leading Home Protection packages and developments in technology ensure we provide our growing customer base with the latest in proactive pest control services.
The Role
As a Flick Sales Agent, you will be responsible for contacting existing customers to upgrade/schedule their services and speaking with incoming calls, leads, to convert them into Flick Customers. You will be required to follow a clear and effective sales process to ensure the best possible outcome for both Flick and its customers.
Key Responsibilities
Conduct all required outbound and inbound calls according to KPI’s and targets provided by Flick
Follow the proven Flick sales process to ensure quality and consistency standards are maintained.
Transition and or upgrade current customers to Flick’s most suitable new services
Present the most suitable services to new customers and be solutions oriented.
Ensure all records of customers are up to date in our systems to ensure a seamless transition for our technical teams to carry out work for our customers.
Provide excellent customer service at all times
Minimum requirements
Strong work ethics and team player.
Enjoys interacting with customers.
Microsoft experience – Outlook, Microsoft, Excel, Word - essential.
Call centre or retail experience – desirable.
Excellent communication skills - essential.
Flick Offers
Competitive renumeration and commission structure (paid on each sale)
Outstanding Sales Training – on all aspects of the role as Sales Agent
Opportunity for career development as part of a global company with branches across Australia
Employees are provided with EAP, Years of Service Programs and Recognition Programs (full time employees)
Employee discounts on Flick Products/Services
Onsite Parking
Culture Statement
With over 55 branches in the Pacific Region, we pride ourselves on employing highly trained Pest Control technicians. With opportunities for career development and constant growth, we invest in our staff and have a great reward and well-being program.
How to apply
If this sounds like you, please apply below. We look forward to hearing from you! You can find out more about Flick at flick.com.au or visit our Facebook and Instagram pages.
Please send through your applications as soon as possible as shortlisting will commence immediately.
Flick has a duty under WHS legislation to ensure as reasonably practicable, the health and safety of our workforce as well as any other persons who may be affected by our activities. To meet these safety duties, Flick takes reasonably practicable steps to eliminate or, if that is not possible, minimise the risk of exposure or transmission of certain illnesses within the workplace.
About Flick Anticimex
Flick Anticimex is Australia’s leading pest control and hygiene company with over 105 years of reliable, safe, and professional service. We proudly provide services to residential homes and Australia’s major industrial, government, resource, and commercial sectors.
At Flick, innovation is at the heart of what we do. From traditional pest control and hygiene services to cutting-edge SMART Digital Pest Control, we provide bespoke solutions that are both effective and tailored to our clients' needs.
When you’re part of the Flick team, you become part of an Australian icon - from pest & hygiene technicians, customer care roles, to branch operational & management positions.
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