Wizard Pharmacy is looking for a passionate, motivated, and experienced retail leader to join our team.

Do you have a leadership vision to inspire? Are you passionate about developing others? Do you have a flair for all things retail detail? Do KPIs and results motivate you?

If you answered YES, then find out more below…

Why Wizard Pharmacy?

Wizard Pharmacy, a leading independent pharmacy brand in Western Australia, is distinguished by its unique value proposition. Our mission is to enhance the quality of life through science and nature-based wellness solutions. Our patient-centric business model delivers superior health and wellness outcomes through personalisation. Our comprehensive strategies converge to create a distinctive customer experience.

At Wizard Pharmacy, we recognise that our team is the cornerstone of our success. We are dedicated to being an employer of choice, and we achieve this by fostering leadership through learning and considering the training and development of our team members as a critical part of our success. Our team is inspired to deliver an exceptional customer experience every time, and we value your contribution to our mission.

We are looking for someone to join the Wizard team who is seeking a new challenge, someone with a passion for customer engagement, strong leadership, effective business acumen and experience in effectively managing a retail business.

This is a multi-site pharmacy retail management role, all pharmacies located south of the river.

The Role

Culture is a key part of the Wizard Brand, we aim to inspire a culture of success, and as a Retail Manager at Wizard, you will be responsible for the management of all retail areas within the pharmacy, including areas of business management, profit and performance, strategic planning, people management, leadership, and cultural development of the team.

Key responsibilities of this role include:

Lead, mentor and develop the retail team in the pharmacy, managing front of shop on a day-to-day basis and facilitate the integration of the retail and professional services areas of the pharmacy

Drive a positive culture and workplace environment.

Ensure smooth operations of all retail areas of the pharmacy, including effective rostering and wage management of team, customer engagement, inventory management, promotional activity, and pharmacy presentation.

Drive a consistent excellence level patient and customer experience

Lead recruitment and team member inductions, supporting team on their development journey, empowering them to develop higher level skills through coaching, mentoring and communication to achieve high performance.

Lead and support team in all brand initiatives including loyalty and affiliate programmes to achieve results.

Deliver on key financial and performance indicators of the pharmacy business, whilst creating strategic ways to grow.

Knowledge, Skills and Behaviours

Retail management experience is essential

Certificate IV in Retail Management or Community Pharmacy advantageous

Pharmacy experience will be looked upon favourably

Strong and effective communication skills

Experience in leading and developing others

Thorough understanding of financial metrics and ability to develop successful business strategies

Goal Orientated

Outstanding Customer service skills

Possess strong work ethic and high level of professionalism

You must have the right to live and work in Australia to apply for this job

What’s in it for you?

Access to the Wizard Development Academy, which provides ongoing training and development opportunities.

You will be rewarded with a competitive salary package.

You will be provided with ongoing mentoring and coaching to achieve a culture of customer success.

At Wizard Pharmacy, we understand the importance of support and resources in your role. That's why we provide regular on-the-ground support from the Wizard support office.

At Wizard Pharmacy, we believe in nurturing Talent and providing ample opportunities for personal and professional growth. This could be the perfect opportunity if you're looking for a role that will challenge and inspire you.

If this sounds like the opportunity you have been looking for, please send your resume and application letter detailing why you would be perfect for the role.