Customer Service Officer - State Government

Randstad - Business Support
Adelaide, SA
A$37-$38 p/h + superannuation
Call Centre & Customer Service → Customer Service - Call Centre
Contract
On-site

Posted 1 day ago


Randstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.

  • $37.63 per hour + Superannuation
  • Full Time Hours, Monday - Friday
  • Long-term contract in Adelaide CBD

Do you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments.

These roles will be based in the Adelaide CBD for a period of 3 months with the view of extension past that point. The roles are working within a customer service / call centre.

  • Answer inbound customer enquiries
  • Provide technical advice to customers
  • Update and maintain database records
  • Administrative tasks
  • Handle customer data and information with confidentiality

What you will need

  • Experienced working in a customer service role (face to face or contact centre), advantage if it is within the public sector
  • Must have a National Police Check (within 12 months)
  • Must be able to provide at least 2 references
  • Strong communication skills
  • Experience in dispute resolution an advantage
  • Have the capability to assist customers in a timely and efficient manner
  • Computer literacy
  • Administrative skills

What's in it for you?

Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

  • We offer three pay runs per week ensuring you are always paid within the week.
  • Access to My Randstad portal for easy payslip access
  • Exclusive access to roles before we go to market
  • Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
  • Access to our employee assistance program services, including counseling services.
  • Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.

How to apply:

Click APPLY or contact Dalena Tran on [email protected] for a confidential discussion.

Please note: due to high volumes of applicants only those shortlisted will be contacted

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


About Randstad - Business Support

Eagle Farm, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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