About Act for Kids

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Through prevention, treatment, research, education, and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.

About the Position

We are looking to welcome an Administration Officer to provide clerical and administrative support for the Rockhampton region.

• Full time position.
• Government funded until 30 June 2026 with possible extension.
• Level 3 under the SCHCADS Award. Salary range is $73,804 - $79,139 + Super.

Key Responsibilities:

• Efficiently and effectively manage reception, incoming phone calls and correspondence, including emails.
• Interact in a professional and courteous manner with all clients and visitors.
• Provide clerical and administrative support to the Directors, Managers, and other team members.

You can read our full position description here under the relevant vacancy.

Why Join Act for Kids?

The Act for Kids team is a community of shared values. We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative.

• Inclusive Employer 2023-2024 named by Diversity Council Australia.
• Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
• Above-award leave provisions include additional parental, study, wellbeing, exam, and pet leave.
• Professional Development via our annual development fund as well as ongoing structured support.
• Employee Assistance Program including 24/7 counselling support, and health and wellbeing portals.
• Salary packaging up to $15,900 per year tax free + an additional $2,650 for meal and entertainment.

About You

• Cert III in Business Administration or equivalent.
• At least two (2) years’ experience providing administrative support to a busy office.
• Experience in the human services industry (desirable).
• Proven strong administration skills and an ability to multi-task.
• Excellent communication and interpersonal skills.

We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples.

Other Requirements

• Eligibility for a Working with Children Check or professional exemption.
• Current driver’s licence.
• Legally able work in Australia (proof of eligibility will be requested).

About Applying

• Job applications will be reviewed as received. Please click on ‘Apply Now’ to submit an application.
• Please submit your resume and cover letter addressing the key responsibilities of the role.
• We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

For more information or questions about the role, please contact Sophie Edwards on [email protected].