About Us:

Langford Support Services (Langford) is a not-for-profit organisation based in Tasmania, dedicated to providing flexible and individualised support for people with disabilities or mental illness. We offer a variety of services, including supported living, community-based support, center-based services, short-term accommodation, and therapeutic care for children and young people.

Make a Real Difference – Join Langford Support Services Today!

Are you an experienced leader in the community services sector with a passion for person-centred care and empowering people with disabilities? Langford Support Services is looking for a Program Manager – Community to guide and mentor our dedicated support teams. This is a permanent full time role.

At Langford, wellbeing is at the core of everything we do. As a not-for-profit Tasmanian organisation, we deliver innovative and flexible supports that enable people to live with dignity, choice and control. We value inclusion, respect and leadership—both for the people we support and our team members.

Your Impact Starts Here:

As a Program Manager, you will provide leadership to our Community Connections and Community Hub programs, supporting people with complex needs and overseeing day-to-day service operations. This full-time position (Monday to Friday, with participation in the on-call roster) will be based at our Head Office and Community Hub.

This is your opportunity to make a tangible difference. You will have the opportunity to be involved in business-as-usual operations as well as the opportunity to participate in a significant Service Delivery change program, which is in the final stages of planning.

Why Join Us?

Meaningful Work: Make a real difference every day by empowering people with disabilities to live fulfilling lives.

Great Pay: Enjoy competitive pay rates aligned with the SCHADS Award – Level 5, plus salary packaging benefits that can increase your take-home pay.

Career Growth: Ongoing training, development opportunities and clear career progression pathways.

Work-Life Balance: Full-time role with supportive flexible working arrangements and regular hours.

Positive Culture: Join a values-led, inclusive team that supports your growth.

Your Role & Responsibilities:

Reporting into the Senior Program Manager – Community you will:

Lead and support a team of Team Leaders and Support Workers across community-based programs.

Drive continuous improvement in participant planning, wellbeing and safety

Foster strong relationships with families, stakeholders and community partners

Oversee rostering, reporting, record-keeping and compliance.

Participating in the after-hours on-call roster to ensure responsive, 24/7 participant support

Driving service quality and safety in line with the NDIS, child and youth safe frameworks

Work with transport requirements (a car is essential for this role)

What You Bring:

A relevant qualification in Management in the Community Sector or Leadership

Proven experience leading community or disability support teams

A deep understanding of the NDIS, child and youth safety frameworks and person-centred approaches

Excellent communication, conflict resolution and decision-making skills

A collaborative leadership style with resilience and adaptability

A genuine commitment to inclusion and advocacy

Qualifications & Requirements:

A current Level 2 Senior First Aid Certificate – upon appointment

A current Administration of Medication Certificate

Working with Vulnerable People (WWVP) Check with NDIS endorsement (can be obtained upon starting).

National Police Check (less than six months old)

A valid Australian driver’s license (preferred)

NDIS Orientation Module Completion

Ready to Make a Difference?

Click ‘Quick Apply’ now to start your journey as a Program Manager with Langford Support Services.

For further inquiries or to request a Position Description, email [email protected] (please do not send applications via email).

To maintain a professional and fair working environment, all applicants are required to disclose any personal relationships with current Langford employees. In accordance with our Recruitment, Selection & Probation Policy, relatives will not be permitted to work in the same site/department. We value transparency and appreciate your cooperation in this matter.

Langford Support Services is an equal opportunity employer. We encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, and people with disabilities.