About Our Client
As a leading Australian telecommunications company, our client recognizes the importance of connectivity in today’s world. Striving to enhance lives through better connections, they provide reliable and ultra-fast internet solutions to residences and businesses, independent of NBN. With a strong commitment to a diverse and inclusive workforce, their culture values varied perspectives that represent the community they serve.

Position Overview
We are seeking a detail-oriented and driven Junior Network Engineer to join our client’s team. In this hands-on role, you will be instrumental in the assurance, maintenance, and continuous improvement of their dynamic network, which utilizes a mix of cutting-edge technologies such as PON, mmWave wireless, and IP/MPLS. You will monitor network performance, manage incidents, and assist with technical escalations while working closely with the Network Operations team.

Key Responsibilities

• Investigate, troubleshoot, and resolve network incidents, coordinating with 3rd party vendors when necessary.
• Plan and implement changes to minimize service disruptions, peer reviewing proposals from fellow engineers.
• Manage network infrastructure, including Cisco, Dell, MikroTik, and Fortinet devices, ensuring optimal network performance.
• Perform proactive performance and capacity monitoring, utilizing both Linux and Microsoft platforms.
• Communicate effectively with vendors to address complex network issues, providing escalation support to the Customer Team.
• Identify redundancy improvement opportunities and assist in onboarding new sites or devices to the network.
• Provide after-hours support for network incidents and contribute to knowledge management efforts.

Skills and Experience
The ideal candidate will have:

• 5+ years in a network operations or engineering role, preferably within a Service Provider environment.
• In-depth understanding of Cisco and MikroTik configurations and incident management.
• Experience in planning and implementing upgrades in production networks.
• Strong knowledge of networking fundamentals, including protocols like BGP and ISIS, along with telecommunications standards.
• Demonstrated problem-solving capabilities, analytical skills, and excellent customer service acumen.
• Ability to work both independently and collaboratively in a team-oriented setting.
• Relevant certifications (CCNA/CCNP/JNCIS/JNCIP) would be advantageous.
• You must be able to work on a roster covering evening shifts and some Saturdays.
• The right to work in Australia on a permanent basis.

Why Join?
Join our client’s team and become part of a vibrant community dedicated to improving network performance and reliability. You will receive comprehensive training and become immersed in an innovative, supportive environment where your talents can flourish.

This is an exceptional opportunity to advance your career by working with the latest technologies in telecommunications while making meaningful connections in your work.