About the Role
Join our client’s team as a Senior Network Engineer where you will play a pivotal role in maintaining, assuring, and improving their cutting-edge digital network. This hands-on position is tailored for individuals with ideally 10 years of engineering experience in a Service Provider environment.

Your Responsibilities
As a Senior Network Engineer, you will:

• Investigate, troubleshoot, and resolve complex network incidents, including interactions with third-party vendors.
• Plan and implement changes to the network to ensure minimal service disruptions while maintaining optimal performance through proactive monitoring.
• Act as a technical escalation point for customer queries, ensuring timely and effective resolution.
• Manage a diverse range of network infrastructure including routers and switches from Cisco, MikroTik, Dell, and Fortinet.
• Engage in hands-on commissioning of new sites and devices, playing a crucial role in network expansion and service provisioning.
• Provide after-hours support as required for network impacts and change management.
• Contribute to and maintain documentation and knowledge bases to foster a culture of continuous improvement.

Why Join Our Client?
Our client is an Australian telecommunications company that operates independently from NBN, committed to delivering reliable, ultra-fast internet to homes and businesses. They are renowned for their innovative technology and inclusive team culture that encourages diversity and various perspectives.

In this dynamic role, you will gain exposure to the latest advancements in networking technology, including BGP, ISIS, Segment Routing, and various broadband technologies. An ideal candidate will possess strong analytical skills, excellent communication, and a passion for leveraging technology to drive solutions in a fast-paced operational environment.

Successful candidates will demonstrate a commitment to personal growth and adaptability, thriving in a supportive high-performing team that takes pride in delivering exceptional service to their customers.

Skills and Experience
We are looking for applicants who have:

• A minimum of 10+ years of experience in network operations or engineering, preferably within a service provider context.
• Strong knowledge of IP addressing, TCP/IP, and network routing protocols, including BGP and ISIS.
• Experience configuring and managing Cisco and MikroTik hardware.
• Familiarity with various network access technologies including G.fast, XGS, and wireless technologies.
• Certifications such as CCNA, CCNP, JNCIS, or JNCIP are highly advantageous.
• An ability to work well under pressure and excellent problem-solving skills.
• You must be a PR or Citizen to apply for this role.
• This role does require to work to a roster/shift work with some on call/critical system support, currently evening shifts will be work from home

If you are ready to take the next step in your career while playing a crucial role in advancing connectivity solutions in Australia, we invite you to learn more about this exciting opportunity.